Customer Care Specialist
We are looking for an upbeat, motivated, and customer employee to join our team. If you are interested in a position that involves entering data with speed and accuracy while also providing excellent customer service, then our Customer Care position would be perfect for you!
About Us
Dillmeier Glass is a fourth-generation glass fabrication company with a reputation for exceeding and building loyal partnerships with customers. Operating out of a 150,000-square-foot facility, we flawlessly provide glass for a myriad of customers and needs. Our team focus is to draw on individual strengths and abilities. We always ‘do the right thing’ by providing top-quality customer service to the industries we serve. We have set out to support and reward our employees, and, in-turn, many have supported us by growing with us for decades. Our work environment is casual and family-owned, and we love to take care of our Dillmeier team.
Duties and Responsibilities:
· Excellent written and verbal communication skills
· Maintain accuracy of data, dimensions, and cost
· Promptly respond to customers with any issues/problems
· Maintain and update spreadsheets
Qualifications and Requirements:
· Proficient in math and data entry
· Proficient in 10 key, Excel, Word, and Outlook
· Excellent written and verbal communication skills
· Experience in proper phone etiquette
· Time-management skills/experience
· Ability to multi-task and work under pressure
· Must be dependable and a team-player
Pay: From $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
People with a criminal record are encouraged to apply
Experience:
- Customer service: 1 year (Required)
Work Location: In person
