Overview:
TWe are seeking an experienced and dedicated Shift Supervisor to join our dynamic restaurant team. The Shift Supervisor will be responsible for overseeing daily operations during peak hours, ensuring a seamless customer experience, and maintaining a high level of quality in food and beverage service. The ideal candidate will possess a passion for hospitality, strong leadership skills, and a commitment to delivering exceptional customer service. This position is for the Eastern and Warm Springs location.
Responsibilities:
- Supervise the day-to-day operations of the restaurant during assigned shifts, ensuring that all customers receive excellent service and that all food and beverage products meet high standards of quality and presentation.
- Supervise kitchen staff and ensure that food is prepared and presented in accordance with the restaurant's standards.
- Assist in inventory management, including ordering and receiving supplies, and maintaining accurate inventory records.
- Provide training and coaching to kitchen and front-of-house staff, focusing on customer service, food preparation, and teamwork.
- Implement effective strategies for improving customer satisfaction and increasing sales.
- Ensure compliance with all restaurant policies and procedures, including those related to health and safety, cash handling, and customer complaints.
- Collaborate with the management team to develop and implement new initiatives, promotions, and marketing strategies.
- Maintain a clean, organized, and safe environment, ensuring that all areas of the restaurant meet high standards of cleanliness and presentation.
Experience:
- Previous experience in food service as a Shift Supervisor in a restaurant setting.
- Proven track record in leading teams and achieving sales targets.
- Strong background in customer service and hospitality.
- Experience in inventory control and management.
- Knowledge of food safety and hygiene practices.
- Familiarity with coffee and food service management principles.
- Ability to work effectively in a fast-paced environment, handling multiple tasks and priorities.
- Strong communication and problem-solving skills.
Skills:
- Excellent customer service skills.
- Experience in inventory control and management.
- Strong team supervisory and leadership abilities.
- Knowledge of food service management principles.
- Experience in a restaurant setting.
- Experience in kitchen management.
- Proficiency in food service management.
- Ability to work in a high-pressure environment.
- Strong hospitality skills.
Job Types: Full-time, Part-time
Pay: $14.00 - $14.50 per hour
Benefits:
- Flexible schedule
- Paid time off
- Paid training
Work Location: In person
