Job description
WE ARE LOOKING FOR ENERGETIC AND MOTIVATED TEAM-MEMBERS TO JOIN OUR OPHTHALMOLOGY TEAM IN SAVING VISION, ONE PATIENT AT A TIME!
If you:
· Enjoy working with patients, particularly the elderly, in a compassionate, friendly work environment
· Are an enthusiastic, energetic, detail-oriented, and hardworking individual
· Are a stellar Team Player, willing to assist with other support functions as needed
· Would love to blend the human and technical side of taking care of people
· Computer literate and enjoy learning new computer programs
· Strong ability to troubleshoot and problem solve
Then we want to talk to you! We offer competitive pay and a supportive, caring work environment with opportunities for long term growth and educational opportunities
Front Office duties include, but are not limited to:
- This individual is the key leader on the administrative/front part of the office
- Opportunity to work independently and create streamlined and efficient processes to ensure optimum patient experience
- Greeting patients and ensuring that all needed information is accurately entered in the computer for a seamless patient experience.
- Answering phones; scheduling patients; understanding and accurately processing prior-authorizations and referrals.
- Following up so that patients are taken care of with care and efficiency.
- Helping to coordinate patient flow with team members, so patients leave happy and clearly understand their next steps.
- Calling insurance companies to resolve billing and processing problems
- Maintaining up to date knowledge of medical terminology
- Prior authorization submittal, review and sign off as necessary
- Updating patient insurance information and understanding of patient benefits
- Accurate and timely posting payments
- Interacting with patients in a compassionate and upbeat manner at all times and a proven ability to handle challenging interactions in a composed manner
Requirements and Preferences:
· Prior medical office experience, ophthalmology or vision experience; preferred
· Experience with Nextech programs- Practice + and Intellechart- given strong preference and incremental pay consideration
· High school diploma or equivalent; required, AA or BS degree; preferred
· Must have previous customer service experience
· Able to prioritize, and manage time efficiently
· Self-motivated and self-directed with the ability to work autonomously
· Excellent verbal and written communication skills
If you have the above qualifications and would enjoy working with fun, supportive colleagues, please send us your resume with a cover letter.
***Background check is required before hiring***
· Work Location: Gig Harbor, WA
· Job Types: Part-time- 32-40 hours/week
· Pay: Competitive- Pay range is dynamic and pay will be based on education and past experience
Pay: From $20.00 per hour
Benefits:
- Health insurance
- Paid time off
- Professional development assistance
Work Location: In person
