Job Overview
We are seeking a highly organized and proactive Imaging Scheduler to join our dynamic healthcare team. In this vital role, you will coordinate and manage the scheduling of diagnostic imaging procedures, ensuring seamless communication between patients, medical staff, and imaging departments. Your expertise will help optimize workflow efficiency, improve patient experience, and support the delivery of high-quality care. The ideal candidate is detail-oriented, possesses excellent computer skills, and has a strong background in medical administrative support within clinical or hospital settings. This paid position offers an exciting opportunity to contribute to a fast-paced healthcare environment while utilizing your knowledge of EMR systems and medical coding.
Duties
- Schedule diagnostic imaging appointments using electronic health record (EHR) systems such as eclinicalWorks, ensuring accuracy and timeliness.
- Verify patient insurance coverage and perform insurance verification to facilitate smooth billing processes.
- Review patient documentation and medical records to confirm procedure orders align with clinical care plans.
- Communicate effectively with patients via phone and in person to provide appointment details, answer questions, and ensure understanding of pre-procedure instructions.
- Coordinate with radiology departments and technicians to optimize scheduling efficiency and resource utilization.
- Maintain detailed records of appointments, cancellations, reschedules, and patient interactions in compliance with HIPAA regulations.
- Assist with administrative tasks such as filing, data entry, and managing multi-line phone systems to support clinic operations.
Skills
- Strong knowledge of medical terminology, CPT coding, ICD-9/10 coding, and Medicare guidelines for accurate scheduling and documentation review.
- Proficiency in EMR systems including Epic, Meditech, eClinicalWorks, or similar platforms; experience with Eaglesoft or Dentrix is a plus for dental clinics.
- Excellent computer skills with proficiency in Microsoft Office Suite (Word, Excel) and typing (including 10-key).
- Exceptional customer service skills with professional phone etiquette and the ability to handle multi-line phone systems confidently.
- Bilingual abilities are highly desirable to serve diverse patient populations effectively.
- Prior clinic or hospital experience involving medical scheduling, medical billing, insurance verification, or front desk duties is preferred.
- Knowledge of HIPAA compliance standards to ensure patient confidentiality at all times.
- Strong organizational skills with attention to detail for managing complex schedules and documentation accurately. Join our team as an Imaging Scheduler where your dedication will directly impact patient care delivery! We value energetic professionals who thrive in collaborative environments and are committed to excellence in healthcare administration. This role provides a rewarding opportunity to develop your skills while supporting vital diagnostic services that improve patient outcomes every day!
Pay: $15.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Uniform allowance
- Vision insurance
Work Location: In person
