Project Manager 2 (PM2) is responsible for leading large project; sales quote validation, planning, coordinating installation activities, customer application training and communication with Customer resources to ensure projects are properly planned and products are installed appropriately within agreed upon timelines. Develop, execute, track and communicate project progress and status to key stakeholders. Forecasts the completion of projects and timing of revenue to be recognized. Communicates inventory needs based on established project timelines and will ensure requests are made with consideration to manufacturing and procurement lead times.
Essential Functions and Main Duties
- Function as the key coordinating resource for sales, customers, installation and associated technical support personnel for Patient Monitoring implementations.
- Work closely with Customer(s) and required Nihon Kohden Sales / internal resources through various stages of the sale to understand customer application / network / wireless needs, to ensure equipment and required services are accurately quoted.
- Has overall responsibility for managing scope while coordinating schedule, internal Nihon Kohden support team(s), outside vendors, and contractual deliverables.
- Upon issuance of Customer Purchase Order is the primary point of contact between Customers and Nihon Kohden resources throughout the project.
- Review proposed design plans; validate accuracy and alignment with customer expectations.
- Partner with Nihon Kohden Design / IT team(s) to ensure plans are completed and finalized in the initial planning phase to avoid resource planning concerns.
- Develop, update, and distribute documented project plan based on Customer “Kick Off” meeting(s) and Nihon Kohden resources. The key elements of the plan will include agreed upon specific deliverables, parties responsible for execution, associated timelines and current status of all assigned accounts.
- Coordinates with installation team to ensure quality installation is performed at large customer sites.
- Based on established project plan, forecast project completion date and timing of revenue achievement per Nihon Kohden’s revenue recognition policy.
- Communicate inventory needs to Nihon Kohden home office based on agreed upon project plan. The requested delivery date of inventory must be made with consideration to the manufacturing and procurement lead times.
- Track and manage execution of deliverables with Nihon Kohden / Customer interfaces identified to manage expectation of product delivery and first patient use at Customer site to meet Customer agreed upon expectations.
- Work closely with Customer IT hardware / software components, Electronic Health Care record integration, Facility construction, Clinical Engineering (aka Biomed), Customer Nursing components, Nihon Kohden team(s) / 3rd party contractors and other parties required to facilitate coordination and timing for various installation related activities.
- Proactively advise, coordinate, and communicate between Customer and all necessary Nihon Kohden resources to resolve complex patient monitoring team issues to ensure agreed upon timelines are met.
- Ensure all installed products are working, calibrated, and documented on / before the project deadline with quality and patient safety in mind at all times.
- Adhere to all company policies, procedures, and business ethics codes.
- Duties may be modified or assigned at any time based on business need.
Qualifications
Education / Certification / Experience Required:
- Bachelor’s degree in business or related discipline; relevant education and experience accepted in lieu of degree
- PMP certification preferred
- 3+ years of experience with multiple projects, one large project, or managing large complex project portfolios
- Experience in a Healthcare environment (Clinical, Hospital facilities or Healthcare IT) highly preferred
- Enterprise account management preferred
- Level and compensation depend on location, experience, education and skills
Competencies Required:
- Thorough knowledge of project management principles and methodologies
- Strong knowledge of Patient Monitoring or related medical device project management preferred Configuration management expertise and associated installation requirements preferred
- Fundamental understanding of wired and wireless Networking standards and architecture
- Able to understand, interpret and present design documents, including floor plans, cable pull plans, and networking diagrams
- Demonstrated success in documenting project plan requirements, tracking, installation, executing system testing, etc.)
- Revenue forecasting and Inventory Management preferred
- Strong troubleshooting knowledge preferred
- Excellent verbal, written and presentation skills
- Excellent planning, organizational and team leading skills
- Ability to work cohesively with various specialties including construction, IT, electrical, medical staff and similar in complex environments
- Highly adept at managing stakeholder relationships
- Actively engages to resolve project related issues
- Proficient with Microsoft Office suite, and other relevant programs pertaining to products
- Must be able to communicate verbally and in writing, and to receive and understand verbal and written instructions in English
- Able to work effectively both independently and in a collaborative team environment
Compensation
The anticipated range for this position is $85,000 - $125,000. Actual placement within the range is dependent on multiple factors, including but not limited to skills, education, experience and location.
Perks and Benefits
Visit our Career page to learn more about Perks & Benefits and working at Nihon Kohden America.
Working Conditions
Schedule: The regular hours for this full-time position are 8:00 a.m. to 5:00 p.m., Monday–Friday, unless otherwise stated by the department manager. Holiday, weekend, and evening work hours may be required. Regular hours may vary due to the needs of the organization or department and are subject to change at any time at the Company’s discretion.
Physical: Generally may require some reaching, bending, stooping, squatting, crawling, kneeling, pushing, pulling, lifting, carrying up to 20 pounds, finger dexterity, repetitive motions, standing, walking, sitting, hearing, visual acuity, and color vision. More specific details may be provided as needed or requested.
Travel: Approximately 50%
Access to Customer Sites: It is an essential function of this position to perform duties in healthcare facilities, and to achieve the necessary vendor credentialing. As part of this process, it is typically required to provide proof of vaccinations (including COVID-19), and related personal medical information, and to comply with other criteria as needed to be able to work at customer sites. Typical vendor credentialing expenses will be paid/reimbursed by the Company.
Nihon Kohden America is committed to maintaining a professional and respectful workplace free from discrimination, harassment, and retaliation and welcomes all qualified candidates to apply. Employment decisions are based on qualifications, experience, and business needs, without regard to legally protected characteristics. This policy applies to all employment actions, including recruitment, hiring, promotion, compensation, training, and other workplace practices.
Nihon Kohden America complies with all applicable federal, state, and local laws regarding equal employment opportunity. Employees and applicants will not be subject to harassment or retaliation for asserting their legal rights. Questions or concerns regarding this policy may be directed to Human Resources at [email protected].
