Job Opening: The Siuslaw Public Library District has openings for on-call Library Clerks. This fast-paced, public-facing position performs a variety of routine clerical functions quickly and accurately, including circulation functions using a computer system, and requires a commitment to excellent patron and library service. Successful candidates should additionally have a working knowledge of word processing and the internet, along with the ability to offer routine troubleshooting assistance for library technology. Minimum qualifications are a high school diploma or equivalent and at least three months of experience working directly with the public. There will not be a regular schedule of hours, but selected applicant(s) will have the potential for irregular and occasional substitute hours, including weekend and evening hours, at the Florence and/or Mapleton location. The beginning pay scale for this position is $18.54 to $19.68/hour, and the full scale continues up to $28.55/hour. Placement on the scale is dependent on education and experience.
Job Description: Library Clerk (On-Call)
I.Essential Functions
Under the direction of the Circulation Supervisor:
- Staff library circulation desk.
- Greet library patrons.
- Assist patrons with routine questions about locating or requesting library materials; and basic directional, informational, facility, and computer or internet questions.
- Answer questions about and maintain patron accounts.
- Answer phone and assist callers or route calls to appropriate staff.
- Check materials in and out, and renew items.
- Operate and troubleshoot standard office and library machines.
- Manage basic cash register operations.
- Open and close library facility.
- Other duties as assigned.
II.Other Responsibilities
- Manage constant public interactions, including answering and routing incoming phone calls.
- Check materials in and out using an automated circulation system. Inspect returned materials for damage.
- Assist patrons with directional, informational, and facility questions. Direct other questions to appropriate staff for further assistance.
- Assist patrons with basic word processing and internet questions.
- Make routine patron service and information needs decisions.
- Receive payments, make change, and complete basic reconciliation of a cash register.
- Process new periodicals to add to collection.
- Make minor repairs to library materials.
- Add new patrons to the automated library system, and update and maintain patron records.
- Sort, shelve, and locate books, media, and other library materials according to alphabetical and numbering sequences.
- Perform minor janitorial functions.
III.Specializations
The Library Clerk may perform one or more of these functions:
- Staff the one-employee library branch in Mapleton under the supervision of the Mapleton Supervisor.
- Process patron holds and/or requests.
- Process consortium holds and returns.
- Other specializations may be developed as needed.
IV.Abilities, Skills, and Knowledge
Required
- Strong knowledge of clerical practices and office technology.
- Ability to learn library-specific clerical and automated practices.
- Ability to accurately use word processing and spreadsheet software.
- Ability to accurately type and perform basic mathematical computations.
- Ability to complete basic payment handling and cash register functions.
- Excellent written and spoken communication skills, including the ability to convey instructions or directions, share information, and maintain relationships.
- Excellent customer service skills.
- Ability to work independently and to take initiative to successfully complete job duties.
- Ability to work successfully in a team.
- Ability to follow written and spoken instructions.
- Ability to read for comprehension and direction, including policies and procedures.
- Ability to prioritize tasks and handle more than one task simultaneously.
- Knowledge of office procedures, software, and equipment.
- Knowledge of the organization of libraries.
- Punctuality and flexibility of schedule.
- Ability to work evening or weekend hours as assigned.
- Familiarity with and ability to follow all policies and procedures of the library, as defined by the Siuslaw Public Library Board.
Preferred
- Knowledge of websites and social media.
- Proficiency in written and spoken Spanish.
V.Education, Experience, and Certifications
- This is an entry-level clerical position.
- Minimum education requirement: high school diploma or equivalent.
- Some college preferred.
- At least three months’ experience working with the public is required, with library,bookstore, educational setting, or other related field strongly preferred.
VI.Physical Requirements
- Regularly communicate by talking and listening in a positive and productive manner.
- Regularly use hands and fingers to perform tasks.
- Regularly move materials weighing up to 20-30 pounds, such as files, books, office equipment, etc.
- Occasionally move materials up to 40-50 pounds.
- Regularly push or pull carts with up to 80-100 pounds of materials.
- Regular repetitive motion, including repetitive tasks.
- Regular periods of stationary standing.
- Regular periods of sitting.
- Frequent walking, reaching, and feeling.
- Occasional bending, stooping, or grasping.
- Rare kneeling or crawling.
- Frequent dexterity, coordination, and high accuracy while operating office equipment.
- Accurate close and distant vision with ability to focus for accurate reading, including shelves at various heights.
VII.Working Conditions
This position occurs in a variety of office and/or library work space settings. It usually has stable,well-managed, and comfortable job conditions. There is a potential for occasional hazards or obstacles, and a low level of personal risk stemming from environmental conditions and/or human-driven possible hazards. Conditions include:
- Regular interactions in person and by phone or email with library patrons, visitors,colleagues, and volunteers.
- Frequent use of office equipment, including computers with keyboard and mouse,telephone, and other electronic devices.
- Occasional required travel, including to other library locations, or to workshops,professional meetings, or conferences.
VIII.Statement
This position must have the ability to perform the essential functions and physical requirements of the position, with or without reasonable accommodation as defined by the Americans with Disabilities Act. This position description covers the most significant essential and auxiliary duties performed by the position, but does not include other occasional work, which may be similar, related by, or a logical assignment for the position. This description does not constitute an employment agreement between the employer and employee or candidate, and is subject to change by the employer as the organizational needs and requirements of the job change.
Revised October 2023
Job Type: Part-time
Pay: $18.54 - $19.68 per hour
Benefits:
- Employee assistance program
- Employee discount
People with a criminal record are encouraged to apply
Work Location: In person
