Job Title: Event Staff
Location: Pasadena, CA
Reports to: Senior Event Operations Manager
Position Type: Seasonal Part-Time
Pay Range: $18.57 – 20 per hour
Position Summary
Event Staff are responsible for supporting the successful execution of events by providing exceptional guest service, assisting with event setup and teardown, maintaining a safe and organized event environment, and supporting day-of-event operations. Event Staff work closely with Senior Event Operations Manager, Events Coordinator, and other team members to ensure events run smoothly and guests have a positive experience.
Essential Responsibilities
- Assist with event setup and teardown, including arranging tables, chairs, stages, booths, signage, décor, and other equipment.
- Welcome and check in guests, distribute event materials, and provide information and directions.
- Serve as ushers and assist guests with seating while ensuring seating arrangements and pathways comply with safety and fire code requirements.
- Provide excellent customer service by responding to guest questions, requests, and concerns and escalating issues when necessary.
- Assist with crowd movement and monitor event spaces for safety, security, and compliance with event rules and venue policies.
- Maintain clean, organized, and presentable event spaces throughout the event, including clearing tables and removing trash.
- Safely handle, move, and store event equipment.
- Follow instructions from event leadership and adapt to changing operational needs.
- Support event operations and perform additional event-related duties as assigned.
- Maintain a professional, positive, and welcoming presence throughout all events.
Qualifications & Requirements
- Excellent communication and interpersonal skills with a professional, friendly demeanor.
- Strong customer service skills and the ability to interact effectively with diverse groups of guests.
- Ability to work collaboratively with event staff and managers.
- Strong problem-solving skills and the ability to exercise good judgment in fast-paced environments.
- Ability to remain calm and professional when managing challenging situations or guest concerns.
- Strong attention to detail, organization, and multitasking skills.
- Ability to identify and appropriately report safety, security, or operational concerns.
- Physical stamina to stand and walk for extended periods and safely lift and move event equipment as needed.
- Flexibility to work evenings, weekends, and extended or irregular event hours.
- Previous event, hospitality, customer service, or venue experience preferred but not required.
Upcoming Dates & Locations
August 25, 26 – San Marino
August 30 – West Side of San Fernando Valley
October 23, 24, 25 – Beverly Hills
October 28 – Pasadena
November 15 – Pasadena
Pay: $18.57 - $20.00 per hour
Work Location: In person
