Strategic Communications:
-
Develop and execute communication strategies, plans and campaigns that support organizational goals and team member engagement, determining the appropriate message, audience, timing, channel and format for key initiatives, announcements and organizational changes
-
Partner with leaders and subject matter experts to provide communications counsel, shape messaging and develop materials such as talking points, presentations, FAQs, toolkits and announcements that are relevant, accurate and consistent
-
Translate complex business, operational and technology topics into clear, actionable communications tailored to target audiences
Content Development:
-
Create, edit and publish content across internal communication channels, including the intranet, email, digital signage, presentations and other digital and visual platforms
-
Develop compelling stories and messaging that support strategic initiatives, culture, change management, recognition milestones and team member engagement
-
Maintain editorial calendars and ensure a consistent voice, tone and brand across all communications
-
Create visually engaging, brand-aligned communication materials that enhance understanding and engagement
-
Explore and implement new channels, formats and multimedia opportunities to improve reach and effectiveness
Engagement and Collaboration:
-
Manage communication projects and campaigns that strengthen culture, support organizational priorities and drive awareness
-
Foster two-way communication by creating opportunities for team member feedback, engagement and collaboration
-
Monitor communication effectiveness through feedback, metrics and channel performance data, and recommend improvements
-
Build strong relationships across the organization to support effective communication planning and execution
Event Communication and Facilitation:
-
Support the promotion, communication and execution of team member events, recognition programs and engagement activities
-
Provide event communications and coordination support as needed to help deliver a positive team member experience
Plus additional duties as assigned
The selected candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for ensuring that his/her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act.
