Overview
We are seeking a dynamic and friendly Front of house Wellness Coordinator who also works the front desk to be the welcoming face of our organization. In this vital role, you will serve as the first point of contact for visitors, clients, and team members, ensuring a positive and professional experience. Your energy, organizational skills, and attention to detail will help create a smooth and efficient front office environment. This paid position offers an exciting opportunity to develop your administrative expertise while supporting daily operations across various departments.
Part time role, must be available evenings and weekends.
Duties
- Greet visitors and clients warmly, providing excellent customer service and ensuring they feel valued and comfortable
- Educate clients on wellness and longevity wellness modalities
- Sell and upsell packages and services
- Product sales
- Manage phone systems, answer inquiries promptly, and direct calls to appropriate team members with professionalism and courtesy
- Handle incoming and outgoing correspondence, including emails, mail, and packages, with accuracy and timeliness
- Maintain organized filing systems, perform data entry, and update records using Microsoft Office, Google Workspace, and other office management tools
- Schedule appointments, manage calendars, and coordinate meetings for staff or executives to optimize time management
- Support office management tasks such as ordering supplies, proofreading documents, and maintaining office cleanliness and organization
- Assist with clerical duties including typing reports, proofreading materials, and supporting administrative projects as needed
Requirements
- Proven experience in office management or administrative support roles with strong clerical skills
- Excellent computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace (Docs, Sheets), and data entry skills
- Strong organizational skills with the ability to multitask efficiently in a fast-paced environment
- Exceptional phone etiquette with experience handling multi-line phone systems and providing customer support
- Bilingual abilities are highly desirable to serve diverse client needs effectively
- Previous experience as a receptionist or in a medical/dental office setting is a plus but not required
- Ability to type quickly with high accuracy; attention to detail is essential for proofreading and data entry tasks
- Knowledge of QuickBooks or bookkeeping experience is advantageous for handling basic financial records
- Personal assistant or calendar management experience will be considered an asset
Join us in creating a welcoming environment where professionalism meets energetic service! This role is perfect for someone eager to grow their administrative career while making a positive impact every day.
Pay: $17.50 - $19.75 per hour
Benefits:
Work Location: In person
