Our specialty medical practice has an immediate opening for an experienced Medical Front Desk Coordinator in our Baton Rouge offices (Goodwood area; Bluebonnet). Will also work in our Denham Springs and Prairieville offices as needed.
EXAMPLES OF DUTIES : (List does not include all duties assigned)
- Provide great customer service to our patients in a friendly, courteous and helpful manner.
- Optimize patients' satisfaction by completing the check in and check out process accurately.
- Verify and update necessary information in the medical records/database, perform all registration functions and collect co-pays and balances due as appropriate.
- Perform copying and faxing of documents.
- Sort and deliver incoming faxes and packages.
- Maintain computerized scheduling and follows office scheduling policies.
- Answer and screen telephone calls, take messages, and provide appropriate information to phone callers as wells as handling outgoing phone calls as appropriate.
- Assist with charge entry, and other work related work, if requested.
- Maintain work area and lobby in neat and orderly manner.
- Maintain strictest confidentiality both internally and externally.
- Knowledge of spelling, grammar and punctuation needed to process patient information along with the ability to file materials correctly by alphabetic or numeric processes.
- Knowledge of computer systems and applications.
- Must have experience with EHR/EMR system
- eClinicalWorks experience preferred
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Uniform allowance
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Required)
- medical office: 1 year (Required)
- EHR systems: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person
