Job Description
SHIFT LEADER POSITION
Wingstop is notfast food; our wings are made with care and served up piping hot. Every orderis made fresh when you order it; nothing sits under a heat lamp. In addition tohot fresh wings our sides are homemade. Fresh Cut Seasoned Fries are cut dailyin every restaurant from Idaho Potatoes. If you haven’t tried any of our sidesyou are missing out!
Additional
The ShiftSupervisor is responsible for assisting management in monitoring theday-to-day activities of subordinates, aiding in monitoring associateproductivity, assigning responsibility for specified work and/or functionalactivities within the framework set by management, giving work directions, andmonitoring scheduling for adequate shift coverage. This position also maintainsknowledge of and monitors compliance with all corporate standards and, throughleadership and example, encourages the highest level of sales and customerservice performance by other associates. This position also performs all otherresponsibilities as directed by the business or as assigned by Management. Thisis a non-exempt position and typically reports to the Store Manager or Directorof Operations, depending on local requirements.
EssentialFunctions:
· Monitors andobserves the day-to-day activities of subordinates, coordinates breaks forhourly associates, and keeps management informed of area activities and anysignificant problems
· Completesopening, daily and closing procedures/checklists in accordance with companypolicies/procedures
· Coordinateswith management for on-the-job training of new associates
· Operates cashregister and voids transactions as needed while following all company cashhandling policies and procedures, and maintains proper security of cash at alltimes
· Transferssupplies and equipment between storage and work areas by hand or use of a handtruck
· Implementsproduct rotation based on product code dates in warehouse and concepts, ordersproduct and participates in physical inventory counts as required
· Resolves customercomplaints in a manner consistent with company policy, and with customersatisfaction in mind
· Practicesexcellent food safety and sanitation practices and complies with HACCPstandards
· Monitorscompliance with safety guidelines, builds awareness about safety, and reportsany safety concerns to management
Minimum Qualifications, Knowledge, Skills, and Work Environment:
· Requires a HighSchool diploma or equivalent (GED)
· Requires aminimum of 6 months supervisory/lead experience
· Requires theability to speak, read and comprehend instructions, short correspondence, andpolicy documents, as well as converse comfortably with customers
· Food andbeverage, cash handling, and customer service experience preferred
· Requires theability to bend, twist, and stand to perform normal job functions
· Requires theability to lift and/or move up to 40 lbs.
· Frequentlyimmerses hands in water and water diluted with chemical solutions
Job Type: Part-time
Work Location: In person
