Job Title: Front Desk Receptionist
Company: Rocky Mountain Abrasives
Location: Lindon, UT (On-site)
Job Type: Full-Time
Reports To: Office Manager
We are looking for a welcoming, organized, and reliable Front Desk Receptionist to be the face and voice of our company.
Position Summary
As the Front Desk Receptionist, you will be the first point of contact for our clients, suppliers, and partners. Whether greeting a walk-in contractor picking up equipment or answering phone inquiries about our media, your primary mission is to deliver an exceptional, welcoming experience. You will handle a mix of customer service, basic administrative support, and front-office coordination in a fast-paced, industrial-supply environment.
Key Responsibilities
- First Impressions: Greet all visitors, customers, and truck drivers warmly, and direct them to the appropriate personnel.
- Communication Hub: Answer, screen, and route incoming phone calls efficiently. Provide basic information regarding business hours, address, and product availability.
- Order & Inquiry Intake: Take initial messages, log customer inquiries, and coordinate with the sales and warehouse teams to ensure prompt follow-up.
- Administrative Support: Sort and distribute daily mail/packages, maintain tidy reception and conference areas, and assist with filing, scanning, or data entry as needed.
- Payment Handling: Assist walk-in retail or wholesale customers with basic invoice processing and payment collection when necessary.
Qualifications & Skills
- Communication: Exceptional verbal and written communication skills with a friendly, professional demeanor.
- Tech-Savvy: Proficient with multi-line phone systems, Microsoft Office Suite (Word, Excel, Outlook), and general office equipment (scanners, printers).
- Organization: Ability to multitask, prioritize tasks, and stay organized in a dynamic work environment.
- Reliability: Punctual and dependable with a strong work ethic.
- Culture Fit: A positive attitude aligned with our core value of treating coworkers and customers like family.
What We Offer
- Competitive hourly wage (commensurate with experience).
- Comprehensive benefits package (Medical, Dental, Vision) for full-time employees.
- Employee Owned Company - All employees earn stocks in the company
- Paid Time Off (PTO) and paid holidays.
- A supportive, tight-knit, and stable team environment.
- Opportunities to learn about a robust, thriving industry.
How to Apply
If you are an outgoing individual who loves helping people and wants to grow with a trusted local business, we want to hear from you! Please submit your resume and a brief cover letter explaining why you would be a great fit for the Rocky Mountain Abrasives family to [email protected]
Pay: From $18.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
