Job Summary
We are seeking a reliable and skilled Tow Truck Flatbed Driver to join our team. With at least 5 years towing experience. The ideal candidate will be responsible for safely transporting vehicles using a flatbed tow truck, providing excellent customer service, and ensuring all operations comply with safety standards. This role requires a strong understanding of roadside assistance, and proficient driving skills. The position offers an opportunity to work in a dynamic environment with a focus on professionalism and safety.
Duties
- Safely operate a flatbed tow truck to transport vehicles to designated locations
- Load and unload vehicles using appropriate equipment such as or manual methods
- Provide exceptional customer service by communicating effectively with clients and addressing their concerns
- Maintain the cleanliness and routine maintenance of the tow truck and related equipment
- Assist with vehicle recovery operations, including conflict management in stressful situations
- Ensure compliance with all traffic laws, safety regulations, and company policies during transportation
- Document all towing activities accurately for record-keeping purposes
Qualifications
- Valid drivers license, with a clean driving record, and DOT card.(CDL a plus)
- Experience operating flatbed tow trucks and familiarity with tow truck equipment and procedures
- Mechanical knowledge of automotive repair, diagnostics, manual transmissions, and vehicle systems
- Prior experience with automotive diagnostics, automotive repair, or mechanic work is preferred
- Ability to load & unload vehicles safely using appropriate tools and techniques
- Strong driving skills with experience in commercial driving environments
- Excellent conflict management skills to handle challenging situations professionally
- Customer service-oriented mindset with effective communication skills
- Ability to work independently while adhering to safety standards and operational procedures
Work Location: In person
