Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
Job Description:
Under the direction of the Entertainment Operations Manager, the incumbent is responsible for greeting all guests for any events.
ESSENTIAL JOB FUNCTIONS:
- Continually exceed guest expectations for service and satisfaction in all areas of the event experience.
- Have a thorough knowledge of all seat locations, concessions, restrooms, merchandising, and all other pertinent areas within HRL.
- Greets guests and scans tickets and / or escorts guests to their proper assigned seats.
- Acknowledges all guest-related issues and reports to Supervisor.
- Maintains a clean, safe & healthy work environment while enforcing all of HRL policies and procedures.
- Perform other duties as assigned.
- Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
- Demonstrate actions and behaviors that reinforce the company's mission and values.
- Ensure prompt and discreet notification to managers and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.
- Employee must stand during entire shift.
- Occasionally must walk on stairs.
BENEFITS INCLUDE:
- Medical, Dental, Vision Prescription, Life, Accident, Pet Legal
- 401K with match
- Paid Time Off
- Holiday Pay
- Free Meals, Free Uniforms, Free Parking
- Discounts at Hard Rock properties around the globe
- All team members are eligible to participate in the discretionary annual bonus program
- Training and Leadership development programs
- Wellness programs including onsite information and fitness seminars
- Team Member Resource Groups
- Recognition programs
- Pay Rate: $16.00
