Automotive Service Advisor Assistant (Entry Level)
Service Support Coordinator | Administrative Assistant | Auto Repair Customer ServiceJoin a Growing Family-Owned German Auto Repair Shop
We are seeking a highly organized, technology-driven Automotive Service Advisor Assistant to support our Service Advisors and technicians. This is an excellent opportunity for someone looking to build a long-term career in the automotive industry while working alongside an experienced team.
If you enjoy computers, love staying organized, thrive on multitasking, and want to be part of a respected European auto repair facility, we'd love to meet you.
No previous Service Advisor experience is required. We're looking for someone with strong computer skills, attention to detail, and a willingness to learn.
All inquiries are completely confidential.
Schedule
Full-Time
Monday–Friday
5-Day Work Week
What We Offer
Competitive Pay
Health Insurance
Paid Vacation
Paid Holidays
Ongoing Training & Career Development
Growth Opportunities into Service Advisor and Management Roles
Positive, Family-Owned Work Environment
Work Alongside Highly Skilled German Automotive Technicians
Modern Shop with Industry-Leading Technology
About the Position
As our Service Advisor Assistant, you'll be the organizational backbone of our front office. You'll assist with administrative tasks, customer communication, inventory management, parts processing, and keeping our repair workflow moving efficiently.
This role combines office work with light physical activity throughout the day. One hour you may be entering vehicle information into our shop management software, and the next you may be receiving parts deliveries, organizing inventory, or helping prepare repair orders.
The ideal candidate enjoys working on a computer for extended periods while also appreciating opportunities to stay active throughout the day.
Responsibilities
Assist Service Advisors with daily administrative tasks
Create and maintain digital repair orders
Enter customer and vehicle information accurately into shop management software
Verify customer information and service history
Answer incoming phone calls professionally
Schedule customer appointments
Respond to customer inquiries via phone, email, and text
Update customers on repair progress
Order, receive, and check in automotive parts
Verify parts accuracy against repair orders
Label and organize incoming inventory
Maintain parts inventory and stock levels
Coordinate with vendors regarding parts availability
Scan, upload, and organize digital documents
Assist with estimates and customer communication
Prepare invoices and paperwork for vehicle pickup
Maintain organized customer files and repair records
Support workflow between technicians and Service Advisors
Assist with inventory counts and shop organization
Help maintain a clean, professional front office
Perform other administrative and operational duties as needed
Qualifications
Excellent computer and technology skills
Comfortable learning new software and shop management systems
Strong typing and data entry abilities
Exceptional attention to detail
Highly organized with excellent time management
Able to prioritize multiple tasks in a fast-paced environment
Professional phone etiquette
Friendly and customer-focused attitude
Excellent verbal and written communication skills
Reliable, dependable, and self-motivated
Comfortable walking throughout the shop and lifting automotive parts up to 40 pounds
Valid driver's license
High School Diploma or GED
Preferred Qualifications
Previous administrative assistant experience
Customer service experience
Receptionist or office assistant experience
Inventory management experience
Parts department experience
Automotive knowledge is helpful but not required
Experience using Microsoft Office, Google Workspace, or CRM software
Bilingual (English/Spanish) is a plus
Ideal Candidate
We're looking for someone who:
Loves working with computers and technology
Enjoys organizing information and creating efficient systems
Can stay focused on detailed computer work for extended periods
Enjoys both office work and hands-on responsibilities
Communicates professionally with customers and coworkers
Works well independently while supporting a team
Learns quickly and enjoys solving problems
Has a positive attitude and strong work ethic
Wants to build a long-term career in the automotive industry
Why Join Our Team?
We believe exceptional customer service starts with exceptional people. We invest in our employees, provide ongoing training, and promote from within whenever possible.
You'll work with experienced Service Advisors and highly respected German automotive technicians in a shop where teamwork, professionalism, and integrity come first.
Whether you're looking to begin your automotive career or grow into a future Service Advisor role, this position offers a strong foundation with opportunities for advancement.
Apply today and become part of a team that takes pride in doing things the right way.
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- Health insurance
- Life insurance
Work Location: In person
