Seeking great guest service representatives for up to 16 hour per week. The shift would be 11pm-7am two days a week.
Ideal candidate would possess a working knowledge of the front desk, efficiently handle the check-in and checkout processes according to motel procedures and standards.
- Be knowledgeable and proficient after training with the property management system .
- Credit card processing and cash transactions, with damage deposit at time of guest check-in.
- Issue room keys, explain room placement and familiarizes guests with the services and direct to areas of the motel.
- Manages guest troubles effectively, keeping in mind both the guest’s needs, their safety, and the business objectives of the motel.
- Use discretion and professionalism in resolving conflicts and be willing to consult a member of management if assistance or advice is needed. Conduct adequate follow-up with both guest and fellow team members.
Qualifications, Education, and/or Experience:
Motel/clerk experience strongly preferred.High school diploma or equivalent. Previous experience in cash handling & computerized Point of Sale system strongly preferred. Strong written and verbal communication skills required. This job description in no way states or implies that these are the only duties to be performed by this team member. He or she will be required to follow other instructions and perform other work-related duties requested by his or her supervisor, i.e. light laundry, walkway snow removal, general cleaning.
Wage DOE
Job Type: Part-time
Pay: From $16.00 per hour
Experience:
- Front desk: 1 year (Preferred)
Shift availability:
- Overnight Shift (Required)
Work Location: In person
