The purpose of an EXECUTIVE HOUSEKEEPER- is to manage the housekeeping department by overseeing the planning, organizing, and execution of department’s activities.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Responsible for hiring, training and managing the performance of housekeeping staff and supervisors.
- Plans and organizes the cleaning of all guests' rooms and public areas.
- Provide daily cleaning assignments to room attendants.
- Manage staffing fluctuations and identify staffing needs.
- Monitors guest service scores via reports and guest comments for cleanliness, addresses any issues immediately and implements programs that meet or exceed brand benchmarks, in conjunction with General Manager.
- Ensures that all housekeeping associates have been thoroughly trained and are consistently following service standards and procedures.
- Inspect cleanliness of all hotel rooms and public areas.
- Provide current and prospective associates with information about company policies and job duties.
- Develops and executes incentives and programs that promote positive associate relations.
- Develops weekly staff work schedules within budgeted labor guidelines to ensure maximum productivity and revenue while maintaining service standards and quality.
- Conducts and maintains inventory of all linens, in-room amenities and cleaning supplies and place inventory orders when required.
- Works closely with maintenance department to ensure that maintenance and repairs involving guest rooms and public areas are completed timely.
- Performs any other duties as requested by General Manager.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.
QUALIFICATIONS AND REQUIREMENTS:
COMPUTER SKILLS
Ability to interpret and perform intermediate computer functions.
WORK ENVIRONMENT
- Be able to work in a standing position for long periods of time up to 8 hours a day.
- Ability to perform assigned duties with attention to detail, speed accuracy, follow through, and work with a minimum supervision.
- Ability to exert physical effort consistent with cleaning assigned rooms as per the hotel standards.
- Ability to grasp, bend, and stoop; push or pull heavy loads weighing up to 30 lbs.
What to Expect
- Be part of a cohesive team with opportunities to build a successful career.
- Have the opportunity to engage in diverse and challenging work.
- Derive a sense of pride in work well done.
- Be recognized for excellence.
Job Type: Full-time
Pay: From $13.00 per hour
License/Certification:
- Driver's License (Preferred)
Work Location: In person
