We are looking for someone who has a positive attitude and would describe themselves as motivated, dependable, and solution minded. The ideal candidate for this position is professional and friendly, works well in a team environment, and has excellent customer service skills, is organized and proficient on the computer.
Responsibilities
- Recording of day-to-day communications with internal and external customers
- Answer telephones and relay information as needed
- Schedule Appointments with customers
- Manage emails, both replying and creating emails
- Communicate and work with external marketing company to drive business
- Maintain Social Media posts
- Maintain, update and create account records for clients and vendors, using a computer and/or manually
- Proofread documents, records, or other files to ensure accuracy
- Operate office machines, such as photocopiers and scanners, and personal computers
- Prepare and edit documents
- Filing, organizing and keeping the day to day up to date
- Any other tasks or duties as assigned
Skills
- Expertise in Office Suite (especially Excel and Word)
- Experience with CRM software preferred
- Experience with Xactimate estimate software a plus, but not mandatory
- Knowledge of property insurance claims, including processes, scopes and billing/invoicing a plus, but not mandatory
- Ability to handle sensitive, confidential information
- Ability to prioritize deadlines and manage multiple projects
- Ability to problem solve and offer insights into company efficiency/financial trends
- High degree of accuracy and attention to detail
- Excellent written/oral communication and phone etiquette
- Willingness to learn and take direction
- Work well with others in office
Requirements
- College degree preferred but not required
Dress Attire: Casual
Job Type: Full-time
Pay: $40,000.00 per year
Benefits:
Education:
- High school or equivalent (Preferred)
Work Location: In person
