Description:
Environmental Remedies is a growing asbestos abatement firm servicing San Diego County, Riverside County, and the San Francisco Bay areas. The firm is looking to fill a full-time Office Administrator/Collections Specialist position. This position requires excellent communication skills, strong attention to detail, and the ability to work in a fast-paced environment.
Duties & Responsibilities:
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Contact individuals and businesses to collect outstanding debts
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Generate and send monthly statements for contractor accounts
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Communicates with project managers and logistics personnel to expedite invoicing and collection efforts
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Process and issue invoices and completion letters
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Negotiate payment arrangements and settlements with debtors
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Maintain accurate and up-to-date records of all collection activities; prepare collection status reports twice a month for management
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Follow company policies and procedures regarding debt collection
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Provide excellent customer service while handling sensitive financial matters
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Understand financial concepts such as debits, credits, and accounts payable
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Monitor and collect accounts receivable payments
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Ensures operation of office equipment by calling for repairs and maintaining needed equipment inventories
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Assists clients, vendors, and visitors with general questions such as whom to contact, office hours, office locations and directions, and any other routine information requested.
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Writes/prints manifests and assembles required project documentation in accordance with company procedures; assists Project Coordinators with creating and processing job files.
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Researches and provides relevant project related information to project managers, customers, accounting team, and management, as needed
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Orders and maintains necessary levels of office supplies
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Answer general office calls and distribute to the appropriate personnel
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Assist with all compliance upkeep and filing
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Contributes to team effort by accomplishing related tasks as needed
Requirements:
Qualifications and Experience:The requirements listed below are representative of the knowledge, skill, and/or ability required:
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2+ years experience as receptionist/administrative assistant in an office environment required
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2+ years of collections experience
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Availability to work 40-45 hours/week
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Quickbooks experience preferred
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Salesforce experience preferred
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Excellent communication and interpersonal skills, including the ability to maintain effective working relationships and communicate verbally and in writing in a professional, courteous manner with clients, team members, and other business contacts, required
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Ability to operate standard office equipment such as fax machine, copiers, scanners, phones and computer
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Demonstrated proficiency MS Office products required
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Demonstrated ability to communicate in writing and have excellent grammar; spelling and proofreading skills, required
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Ability to pay close attention to detail and be highly organized and accurate, and use good judgment, required
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Demonstrated to maintain regular attendance and punctuality, and maintain a professional appearance, required
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Must possess a friendly, polite and professional demeanor at all times
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Bilingual in Spanish is a plus, but not required
Education:
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High school graduate or GED equivalent required; advanced education preferred
