JOB SUMMARY
The Network Engineer is primarily engaged in designing, troubleshooting, installing, and
configuring network hardware and software to effectively integrate the network with the
customer’s environment including servers, switches, and other networking devices. The
Network Engineer will document, demonstrate and transfer knowledge regarding the
setup and operation of each individual solution being delivered directly with the customer
for future support needs. The Network Engineer will also provide the customer with
written documentation including configurations, procedures, and diagrams of the solution.
The Network Engineer will work with senior-level engineers to design and implement
network solutions based on best practices.
ESSENTIAL FUNCTIONS
- Troubleshoot networking issues.
- Resolve escalated issues & assigned tasks from other internal teams.
- Install, configure, monitor, test, and maintain firewalls, access points, switches,
and other network infrastructures.
- Provide support for customers’ server environments.
- Support identity infrastructure such as Entra ID and Active Directory
- Provide expert knowledge of network protocols such as DNS, DHCP, and
routing.
- Specify system requirements and design solutions.
- Perform customer on-site visits to troubleshoot, repair, install networking
equipment.
- Ability to troubleshoot Cloud infrastructure, such as Azure VMs, Azure VPN
Gateways, Entra ID, & Microsoft Intune.
- Provide input and evaluate new technology.
- Travel to customer sites for diagnosis and remediation of discovered issues.
OTHER DUTIES
- Participates in special projects as required.
- Assists in on-call after hours phone rotation as needed.
- Accomplishes all other duties and tasks as appropriately assigned or requested.
EDUCATION & EXPERIENCE
- Bachelor’s degree in Computer Science, Computer Information Systems, or
related field or 2+ years experience in related field.
- Prior experience working directly in client environments to deploy, configure, or support network infrastructure is preferred
- Relevant certifications are highly preferred:
- CompTIA: Security+, Network+
- Microsoft: AZ-104, AZ-700
- Palo Alto: PCNSA, PSNSE
KNOWLEDGE, SKILLS & ABILITIES
- Experience with networking techniques is required.
- Experience with Cisco, HP, SonicWall, Palo Alto, and Ubiquiti networking
equipment is preferred.
- Experience with networking including IP Addressing/Subnetting, VLANS, Port
Aggregation, DNS, DHCP, RDP, LDAP, is required.
- Experience with virtualization platforms including VMware and Hyper-V is
required.
- Ability to support and troubleshoot server-based software issues with Microsoft
Windows Server 2008 and newer, Microsoft Active Directory, Entre ID, Microsoft
365, Microsoft PowerShell, major EDR solutions, and enterprise class backup
solutions.
- Experience with DUO is preferred.
- Knowledge in troubleshooting and resolving workstation-based software issues
with Microsoft Windows 10 and 11, Microsoft Office applications, and domain and
workgroup environments.
- Ability to travel the Northeastern US as needed.
Candidate must have excellent listening skills, be organized, be able to meet demanding
deadlines, be detail oriented, have excellent problem-solving skills, always take
responsibility, have a great attitude, demonstrate personal integrity & honesty, maintain
independence, be a self-starter and have excellent project management skills.
Brite is proud to be an equal opportunity employer.
This role will be primarily onsite at our headquarters in Victor, NY.
Compensation: $70,000–$90,000 annually based on experience
If interested please email resume to Max O’Rourke, [email protected]
