JOB DESCRIPTION
JOB TITLE: Bartender
EMPLOYER: Delbar Middle Eastern
DEPARTMENT: FOH
SUMMARY: Provides food and beverage services to patrons in a friendly, efficient, and professional manner; ensures a positive experience for all patrons.
DUTIES AND RESPONSIBILITIES:
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Greets patrons upon arrival; assists with seating as needed.
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Takes food and beverage orders accurately and courteously; responds to patrons’ questions regarding food and beverage items.
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Accurately writes tickets for food items as needed or receives orders from wait staff.
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Maintains complete knowledge of and strictly abides by state liquor regulations; verifies legal drinking age of patrons as needed.
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Makes drinks for patrons utilizing proper recipes, glassware, and garnishes; serves drinks or prepares for wait staff.
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Handles purchasing transactions, which include operating cash register and accounting of daily sales.
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Receives payment from patrons; makes change as needed; issues receipts.
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Clears and resets tables and bar area as needed.
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Prepares all bar mixes and garnishes prior to opening.
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Stocks bar with all necessary items including but not limited to glassware, beer, liquor, mixes, non-alcoholic beverages, and supplies.
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Possesses and maintains thorough knowledge of all beverage selections available and characteristics/description of every wine/champagne on the wine list and by the glass; all designated glassware/garnishes for drinks; all menu items, preparation method/time, ingredients, sauces, portion sizes, presentation, and prices.
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Maintains cleanliness and sanitation at all times; performs closing clean-up duties.
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Resolves patron problems/complaints; utilizes own best judgement in resolving issues or refers to management as needed.
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Answers phone in a courteous and timely manner.
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Assists other staff members as needed to ensure optimum service to all patrons.
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Completes all necessary paperwork; maintains files and records.
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Performs other related duties as assigned by management.
QUALIFICATIONS:
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Previous experience in a bar setting preferred.
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Thorough knowledge of wines and beers served in bar, mixed drink preparation
and techniques.
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Thorough knowledge of state liquor regulations; ability to identify when a patron
has had his/her alcohol limit.
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Strong organizational skills; ability to manage priorities and workflow
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Versatility, flexibility, and a willingness to work within constantly changing
priorities with enthusiasm
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Excellent customer service skills
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Good judgement with the ability to make timely and sound decisions
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Creative, flexible, and innovative team player
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Bilingual skills a plus.
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Professional appearance and demeanor
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Ability to effectively communicate with people at all levels and from various
backgrounds.
