Company Description: John W. Stone Oil Distributor, LLC is the local leader in dockside, mid-streaming, and offshore fueling along the Mississippi River, from Baton Rouge to Venice, Louisiana, and into the Gulf of Mexico and Texas.
Position: Accounting Systems Support Specialist
Reports To: Director of IT Systems and Operations
Location: Gretna, LA
Work Schedule: 8 a.m. to 5 p.m., Monday – Friday. Alternating On Call Schedule for nights/weekends
Essential Job Duties:
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Assist in the maintenance and support of ERP/accounting systems, including user access, configurations, and issue resolution
- Support accounting functions by ensuring accurate data flow between operational systems and financial modules
- Troubleshoot system-related issues impacting invoicing, billing, inventory, and financial reporting
- Collaborate with Accounting to validate data accuracy and resolve discrepancies
- Provide first-level support for system users, including Accounting, Operations, and administrative staff
- Assist in training users on system functionality, procedures, and best practices
- Create and maintain user guides, SOPs, and process documentation
- Generate and support financial and operational reports using ERP tools, SQL queries, or reporting software
- Assist in data imports, exports, and reconciliations across systems
- Assist with system upgrades, conversions, implementations, and integrations
- Participate in testing, validation, and deployment of new features or modules
- Provide backup support to the Director of IT as needed, ensuring continuity of system operations
- Participate in an alternating on-call schedule for nights and weekends and during periods when the Director is out of office (e.g., PTO)
- Respond to critical system issues and escalate as appropriate to maintain business continuity
Qualifications: