Position Overview
The Drip Lounge Wellness Center is seeking a reliable, energetic, and customer-focused Front Desk Receptionist to join our team. This role is the first impression of our brand, responsible for creating a welcoming, elevated experience for every client while supporting daily operations.
This is a part-time position with mandatory weekend availability.
Responsibilities
- Greet clients warmly and provide a high-end, welcoming experience
- Check clients in and out using Boulevard booking system
- Answer phones, texts, and emails in a timely and professional manner
- Educate clients on services, memberships, and promotions (IV therapy, injections, wellness services)
- Assist in booking appointments and optimizing the schedule
- Maintain cleanliness and organization of the front desk and lobby area
- Support clinical staff with light operational tasks as needed
- Process payments and manage daily transactions
- Encourage and help generate Google reviews and client retention
- Ensure all clients complete required forms and consents prior to services
Schedule & Requirements
- Part-time hours (flexible weekday availability preferred)
- Weekends are required
- Must be able to work at both locations: Downtown Charleston and Mount Pleasant
What We’re Looking For
Someone who is:
- Friendly and personable
- Organized and detail-oriented
- A team player with a strong work ethic
- Passionate about wellness and helping people feel their best
Perks
- Employee discounts on services and products
- Opportunity to grow within a fast-growing wellness brand
- Fun, team-oriented environment
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
