We are looking for a bubbly, high energy individual with a “can do” attitude to manage patient reception and perform all front desk duties in our optometric practice.
This position can be full or part time. Our office hours are Monday thru Thursday, 8:00 AM – 5:30 PM. Competitive salary with benefit package including PTO, health/dental insurance, and retirement fund for a full time position.
Practice website: www.advancedeyecenter.com
PRIMARY RESPONSIBILITIES & DUTIES
· Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
· Answer and screen incoming calls and provide information as necessary or direct call as needed
· Schedule patient appointments
· Verify and ensure completeness of patient registration documentation
· Notify appropriate personnel of cancellations, messages, patient arrivals, etc.
· Check patient in and out including collection of payment
· Receive and Sort daily mail/deliveries
· Perform other clerical receptionist duties such as filing, photocopying, and faxing
· Assure waiting and office area is clean, neat and organized, and ensure coffee is made
ESSENTIAL FUNCTIONS/ KEY COMPETENCIES
· Strong customer service skills and good telephone etiquette
· Knowledge of customer service principles and practices
· High level of organizational skills, able to multitask
· Excellent communication skills, both verbal and written, including legible handwriting.
· Proficient in the use of computer programs and office equipment
· Detail oriented, willing to learn and highly motivated
· Self-Starter with the ability to work independently and as a team
· Prior Front Desk/Receptionist experience preferred
· Professional appearance and demeanor
· Efficient with numbers
Job Types: Part-time, Full-time
Pay: $16.00 - $17.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
Work Location: In person
