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Job Title: LEAD ADMINISTRATOR L1
City: Charlotte
State/Province: North Carolina
Posting Start Date: 6/30/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description:
Job Description
Role and Responsibility:
Lead day-to-day production operations across platforms including MS SQL Server, Oracle, Informatica, and Unix-based systems.
Monitor and maintain the health, availability, and performance of production applications using tools such as Dynatrace and Splunk.
Monitor and manage batch scheduling and orchestration using Autosys, Quartz, or Airflow schedulers
Own incidents: triage, root cause analysis, resolution, communication, and prevention of recurrence.
Support production Services functions, including: Incident/Problem Management, Change/Configuration Management, Release Deployment Readiness, Capacity Availability Management and Monitoring Service Analytics
Create comprehensive documentation, runbooks, and knowledge‑transfer materials.
Proactively identify production risks and drive incident, problem, and change management processes end‑to‑end.
Support heterogeneous environments that include Java applications, Unix shell scripting, Python, and Perl.
Ensure all production services meet SLA thresholds for uptime, performance, and incident response.
Use AI/ML‑assisted tools to optimize production processes, reduce manual intervention, and increase platform reliability.
Identify vulnerabilities and continuous improvement opportunities; develop metrics and operational dashboards.
Act as the escalation point between business, development, and technology teams.
Communicate production risks, incidents, and service impacts clearly to stakeholders.
Work closely with business partners to ensure alignment on priorities, readiness, and reporting requirements.
Desired Skills:
Strong production support experience in financial services, preferably in regulatory reporting.
Good experience of SRE role
Strong technical skills in Unix/Windows OS, SQL, Oracle, and scripting languages (Shell, Python, Perl).
Working knowledge of monitoring systems (Dynatrace, Splunk) and batch scheduling tools (Autosys/Quartz/Airflow).
Expertise in incident, problem, change, and request management processes.
Mandatory Skills: Linux Admin .
Experience: 5-8 Years .
The expected compensation for this role ranges from $60,000 to $135,000 .
Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.
Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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