Description:
Office Coordinator – Job Description
Overview: The Office Coordinator plays a key role in the smooth operation of our terminal site, supporting the Site Manager, drivers, and school districts while providing excellent customer service. This is a dynamic role with opportunities to assist in routing, scheduling, and daily transportation operations.
Requirements:
Key Responsibilities:
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Answer phones and two-way company radios.
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Provide professional and courteous service to parents, school districts, drivers, monitors, and external contacts.
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Assist the Site Manager with routing, scheduling, and coordinating daily operations, including extracurricular activities and special education/early childhood transportation.
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Communicate with parents, drivers, and aides regarding issues and concerns.
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Help ensure all driver files and required training are documented and up-to-date.
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May cover school bus routes or assist with vehicle cleaning (internally & externally) as needed.
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Perform other duties as assigned to ensure the terminal runs efficiently.
Requirements / Qualifications:
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Ability to schedule and prioritize work effectively.
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Proficiency with phones, two-way radios, computers, Google Drive, and internet-based tools.
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Possess or be able to obtain a valid Minnesota Commercial Driver’s License (CDL) with Passenger, School Bus, and Air Brake endorsements within 90 days of employment
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Strong written, verbal, and customer service communication skills.
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Problem-solving skills and ability to work in a fast-paced environment.
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Proficiency in reading, writing, grammar, and mathematics.
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Ability to develop and maintain effective working relationships at all levels.
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Self-starter with strong organizational and multitasking skills.
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Ability to exercise confidentiality, tact, diplomacy, and independent judgment.
Why You’ll Love This Role:
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Dynamic, fast-paced environment with a variety of tasks.
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Opportunity to work closely with drivers and school districts.
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Chance to grow professionally while obtaining a CDL with S and P endorsements.
