About Vivante Luxury Assisted Living and Memory Care:
Vivante Luxury Assisted Living and Memory Care is an award-winning brand of assisted living and memory care communities created with the goal of providing seniors with the most luxurious retirement living possible. Vivante is locally owned and dedicated to providing the best possible experience for our residents, their families and our team members, which are represented in the three rings of our logo.
We are currently seeking a kind, patient Concierge to focus on creating a positive experience for all residents and family members by providing outstanding care and customer service.
About the Concierge Position:
We are looking for a dedicated and friendly Concierge to provide excellent customer service to our residents and guests. This position is a fast-paced environment that requires excellent communication, teamwork and prioritizing the residents and their experience.
Part Time: Saturday NOC 11pm-7am, flexibility for all other shifts
Some Concierge Responsibilities Include:
· Greet visitors seeking information about the property. Be responsive to the needs of people who inquire about the property.
· Responsible for assisting residents, family members, and guests with general requests.
· Answer telephones, record and channel information, direct calls to appropriate individual or department, relay messages in a timely, clear, polite concise and professional manner.
· Display knowledge of the services and programs and other pertinent information regarding the property.
· Process incoming mail. Sort, but not open, property mail and distribute mail to appropriate mailboxes.
· Maintain reception area in a neat and orderly fashion.
· Perform clerical duties for property staff as directed by supervisor.
· Be responsive to residents’ concerns, including; responding immediately to emergency calls and notifying the appropriate persons or agencies as warranted, promoting resident morale by answering questions.
· Per State of California regulations, as a “mandated reporter” you must report all known or suspected incidents of resident abuse of dependent adults or elders.
· Encourage teamwork through cooperative interactions with coworkers and other departments.
Some Qualifications Include:
· High school diploma or equivalent
· Pre-employment screenings which may include Livescan Fingerprint clearance as required by government regulations, physical, drug screening and TB test.
· 1 years in Assisted Living preferred.
· Ability to work patiently with cognitively impaired individuals.
· Ability to follow oral and written directions
Vivante Additional Incentives:
Vivante as an employer stands out in senior living by offering highly unique, resort-style associate perks. Their approach to appreciating staff includes:
· Complimentary 5-Star Meals: Instead of traditional cafeteria food, associates enjoy free, chef-prepared meals from the luxury on-site restaurant during their shifts.
· A comprehensive benefit package is available for eligible employees including health, dental, vision, 401(k), 401(k) discretionary matching, paid time off
· Extensive associate discount program
· Employee assistance program
· Celebration of associate achievements at monthly All Staff Meetings where we show appreciation to our associates for their hard work, dedication and phenomenal customer service with Excellence in Service Awards, Associate of the Month, multiple raffles and rewards for participation.
· Referral bonus programs
Equal Opportunity Employer
Vivante Luxury Assisted Living and Memory Care offers a fair, comfortable work environment, competitive salary with health benefits (for regular, full-time employees) and is proud to be an Equal Opportunity Employer.
Pay: $23.00 - $26.91 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee assistance program
- Employee discount
- Referral program
Work Location: In person
