About Beach Bagels Beach Bagels is an award-winning, fast casual concept serving made in-house bagels, espresso drinks, and all-day breakfast and lunch. Founded in 2012 in Wrightsville Beach, NC., Beach Bagels quickly became a local staple for college-aged kids and families.
Known for our great energy and open kitchen concept, guests are entertained by the energy of our hustling kitchen staff making their signature sandwiches - cracking fresh eggs on the flat-top, the smell of our hard-wood smoked bacon and our whole hog sausage sizzling. Our bagels are served with usual combinations of toppings like jalapeno black-bean hummus, fresh mozzarella, chorizo, and pimento cheese. Our monthly specials are topped with bold flavors, gourmet ingredients and are all made with love.
Beach Bagels has now grown from its first location in Wrightsville Beach to three additional stores in the Wilmington. Our fourth store opened Downtown in March. Plans for additional growth will come through Franchising in the Southeast.
Job Summary. Maintain high standards of food, service, health and safety, ensure the efficient and profitable business performance of the restaurant and the optimal utilization of staff and resources. Shift Managers are a stepping stone to Store Manager. Managers report to Assistant General Mangers who reports to the General Manager. Managers are strong cooks and will be working the line in addition to their managerial duties.
Financial and technology Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs. Trouble-shoot Revel POS issues.
Food safety and planning Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances. Ensuring consistent high quality of food preparation and service. Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards. Supervise portion control and quantities of preparation to minimize waste. Estimate food needs, place orders with distributors, and schedule the delivery of fresh food and supplies as needed.
Guest service Ensure positive guest service in all areas. Investigate and resolve complaints concerning food quality and service. Respond to complaints, taking appropriate actions to turn dissatisfied guests into return guests. Maintain guest satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings; initiating improvements. Building relationships with preferred guests.
Employee and guest safety Ensure a safe working and guest environment to reduce the risk of injury and accidents. Complete accident reports promptly if a guest or employee is injured.
Personnel Provide direction to employees regarding operational and procedural issues. Accomplishes restaurant human resource objectives by training, coaching, counseling, and disciplining staff. Enforcing policies and procedures.
Job requirements Self-discipline, initiative, leadership ability and outgoing. Pleasant, polite manner and a neat and clean appearance. Ability to motivate employees to work as a team to ensure that food and service meet appropriate standards. Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems. Must possess good communication skills for dealing with diverse staff. Ability to coordinate multiple tasks such as working the line, manage food and labor cost while maintaining required standards of operation in daily restaurant activities. Manager ServSafe certification, Sous Chef experience, Kitchen Manager Experience with a strong cooking background a plus.
Accountabilities Keeps AGM and GM promptly and fully informed of all issues (e.g., problems, unusual matters of significance and positive events) and takes prompt corrective action where necessary or suggests alternative courses of action. Completes job responsibilities and performance objectives in a timely and effective manner and in accordance with Beach Bagels policies and procedures. Maintains a favorable working relationship with all company employees to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity and efficiency/effectiveness. At all times provides a favorable image of Beach Bagels and promote Beach Bagels Core Values. Performs other duties or projects as required or requested.
Working Conditions Must have open availability. Must be able to potentially work at any of the 4 Wilmington locations. Hours may vary if manager must fill in for his/her employees or if emergencies arise (typical work week is 5 days and 40-45 hours a week). Ability to perform all functions at the restaurant level, including delivery when needed. (On any given day, the manager will also take on staff role, such as Cook or Cashier.) Position requires prolonged standing, bending, stooping, twisting, filing, lifting products and supplies weighing up to 50 pounds, and repetitive hand and wrist motion. Work with hot, cold, and hazardous equipment as well as operates phones, computers, copiers, and other office equipment. Must be able to work weekends.
Benefits & Perks With limited hours (store hours are currently 6:30 to 2:00), Beach Bagels staff enjoy an excellent quality of life. Additional benefits include up to two free meals per shift, 401(k) and Healthcare reimbursment after 6 months, and no-slip shoe reimbursement and Bi-annual bonus. Huge opportunities for professional growth
Training Training will take approximately a month. You will be immersed in the various workstations, from baking to cooking to managerial responsibilities.
TIPS are included in salary description (approx $5.45 per hour) but may not be applied during some training shifts.
Related keywords: manager, manager in training
Job Type: Full-time
Pay: $42,000.00 - $46,000.00 per year
Benefits:
- 401(k)
- Employee discount
- Health insurance
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Night shift
Application Question(s):
- Are you willing to undergo a background check?
Education:
- High school or equivalent (Preferred)
Experience:
- Restaurant Management: 1 year (Preferred)
License/Certification:
- Manager ServSafe (Preferred)
Shift availability:
Work Location: Multiple locations
