About Us Visiting Angels Olympia has been helping seniors and veterans stay safely at home since 2008. We serve clients across Thurston, Lewis, and Mason Counties. More than half of our clients are veterans, and we're proud to employ veterans on staff.
About the Role We're hiring an Office Assistant to keep our office running smoothly and support the team behind our caregivers and clients. This is a great fit if you're organized, reliable, good with people on the phone, and looking to build real-world skills in office administration, HR, and healthcare operations. We're happy to train the right person — what matters most is your work ethic, attention to detail, and willingness to learn.
This role is a strong fit for:
- Recent high school or college graduates
- Current college students with a full-time-friendly schedule
- Anyone looking to start or restart an office career in a meaningful field
Responsibilities
- Answer phones, greet visitors, and route requests professionally
- Support our scheduling team: confirm shifts with caregivers, help fill openings, send reminders, and keep our scheduling system current
- Maintain caregiver and client files, including tracking certifications and expirations
- Assist with new caregiver onboarding, background checks, and HR paperwork
- Enter billing and payroll data accurately
- Help keep records aligned with Washington State home care compliance requirements (full training provided)
- Support the administrator and leadership team with daily tasks
What We're Looking For
- Strong work ethic and reliability
- Excellent attention to detail
- Comfortable on the phone, especially with older adults and families
- Basic proficiency in Microsoft Office (Word, Excel, Outlook)
- Willingness to learn new software
- Discretion with confidential information
- High school diploma or GED
- Active Washington driver's license and auto insurance
- Must pass a background check
Helpful but Not Required
- Previous office, retail, or customer service experience
- Coursework or interest in healthcare, business, HR, or social work
- Experience working with seniors
Schedule
- Monday–Friday, 9:00 AM – 5:00 PM
- In-person at our Lacey office
- One week per rotation of after-hours on-call coverage (paid; primarily phone-based, most weeks are quiet)
Pay: $19.00 - $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
Application Question(s):
- Are you available Monday–Friday, 9 AM to 5 PM, in person in Lacey?
- Are you comfortable being on the phone for a significant portion of your day?
- Do you have reliable transportation and a valid Washington driver's license?
- Are you willing to participate in a paid weekly on-call rotation (after-hours phone coverage)?
- Why are you interested in working in home care specifically?
Education:
- High school or equivalent (Required)
Work Location: In person
