Job Summary:
The Career Advancement Coach plays a crucial role in providing dynamic and energetic career coaching to individuals, preparing them for exciting opportunities with our select employer partners or further education and skills training.
Responsibilities:
· Utilize our structured and approved curriculum to conduct engaging and comprehensive career development training.
· Collaborate with leadership to design supplementary curriculum that meets the evolving needs of students and our valued employer partners.
· Kick off new classes with enthusiasm. Onboard and engage new students effectively to set them up for success.
· Facilitate remediation workshops and individual coaching sessions, providing the extra support students need outside the classroom.
· Maintain and complete all necessary records and reports with precision, ensuring the seamless operation of our program.
· Foster strong and collaborative relationships with internal and external stakeholders, including our esteemed employer partners.
· Be a part of agency meetings, committees, and contribute to special projects that add vibrancy to our community.
· Engage in ongoing professional development and training to stay at the forefront of career coaching.
· Perform other duties as assigned.
Managing Student Performance and Experience
· Be the go-to person for student questions and issues, providing them with the support they need.
· Offer ongoing individual career counseling to guide students towards their goals.
· Ensure timely and accurate data management in our Guilded Edge CRM system.
· Collaborate with the Client Success Coach to provide assessments and feedback to students.
· Accompany students to various engagement activities, including site visits, mock interviews, networking events, and lunch and learns with employer partners.
· Provide Alumni Network support, ensuring a seamless transition for our graduates into the workforce.
· Collaborate with the Client Success team to offer ongoing job search support to recent alumni.
· Cultivate relationships with potential and current employers, working closely with the Client Success Coach.
· Provide valuable feedback to internal partners regarding student barriers, trends, and successes.
· Conduct monthly and quarterly follow-up services to both employed and unemployed alumni for one year following graduation.
· Manage results against performance goals and contribute to a culture of empowerment and success within Guild programs.
Qualifications:
· Bachelor’s degree in education or related field and/or 2-3 years of experience in career coaching; relevant experience may be substituted for educational requirements.
· Experience teaching speakers of other languages is a big plus.
· Intermediate computer skills and experience using office equipment.
· The ability to work independently to complete remote work assignments.
· The ability to work non-traditional hours. Some evenings and weekends are required.
· Demonstrate patience and understanding with clients.
· Written and verbal communication skills.
Core Values:
· Empathy: We meet people where they are, without judgment.
· Equity: We understand that different people will need different supports to succeed.
· Impact: Our programs empower participants to be the best versions of themselves.
· Readiness: Our organization pivots to meet community needs, and our participants are prepared for work.
· Accountability: We hold ourselves to the same high standards as our participants do.
Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee tosuccessfully perform the essential functions of this job. Reasonable accommodations may be made toenable individuals with disabilities to perform the essential functions.
· Ability to sit for extended periods while working at a desk or computer.
· Occasionally required to stand or move around the office for meetings or other activities.
· Ability to lift and carry objects weighing up to 20 pounds (e.g., files, office supplies).
· Frequent use of hands and fingers for typing, writing, and handling office equipment (e.g., keyboards, mice, phones).
· Ability to view and read computer screens, printed documents, and other visual materials for extended periods.
· Occasionally required to bend, stoop, or reach for office supplies or equipment.
This job description is not designed to cover or contain a comprehensive list of all activities, duties, or responsibilities that are required of the employee. They may change, or new ones may be assigned at any time with or without notice.
Job Type: Full-time
Pay: $26.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: Hybrid remote in Columbus, OH 43215
