Kobe Japanese Steakhouse is a leading independently owned Japanese Restaurant serving the Baltimore area. We offer diners a unique dining experience occurring in front of a teppanyaki grill. Diners are entertained by our hibachi chef; juggling utensils, providing a cooking demonstration, cooking the freshest meats and vegetables in front of dining guest.
We are looking for reliable candidates for a server position. Bartending experiences is a plus.
Responsibilities
- Maintains a Guest focus while performing duties
- Assumes 100% responsibility for quality guests’ experience
- Welcome and greet guests within two minutes of being seated
- Informs guests of specials and menu changes
- Offers specific beverage, appetizer, entrée, and dessert recommendations either upon request or you genuinely feel your guests will enjoy
- Answer questions about our food, beverages and other restaurant functions and services
- Take food and beverage orders from guests, enter orders in our point-of-sale system before taking item to the table
- Deliver food and beverages from kitchen and bar to guests in a timely matter
- Clean and prepare the table for the arrival of menu items
- Perform side work during each shift as required by service station assignment
- Complete opening and closing checklists
- Maintain clean and stocked service and dining areas
- Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service
- Respond promptly and courteously to any requests
- Provide proactive beverage refills
- Prepare final bill, present check to guest, accept payment, and process through the POS system
- Be ready and willing to assist fellow servers before they ask
- Thank guests for their visit and invite them to return
- Attends all scheduled employee meetings and brings suggestions for improvement
- Notify manager-on-duty any time a guest is not 100% satisfied with their experience
- Performs other duties as assigned by a supervisor or manager
Qualifications
- Prior server experience in restaurant or hospitality required or minimum six months experience working at restaurants as a host, busser or other similar guest interfacing position. Must have good performance and manager reference.
- Must be eligible to work in the United States
- Must be 18 years of age or older as required by state law to serve alcoholic beverages
- Must have the ability to handle money and operate a point-of-sale system
Previous server experience in restaurant or hospitality required or minimum six months experience working at restaurants a host, busser or other similar guest interfacing position. Must have good performance and manager reference.
Shift Flexibility: Must be able to work different shifts, including holidays, nights and weekends. Must be able to work overtime as required.
Physical Demands: Must be able to work in a standing position for prolonged periods of time. Must be able to work under stress, have excellent organizational skills and multi-task throughout shift. Must have a clean, professional appearance with excellent grooming habits. Be able to safely lift, carry and easily maneuver trays of food frequently weighing up to 15 pounds.
Job Types: Full-time, Part-time
Benefits:
Experience:
- Restaurant experience: 1 year (Preferred)
Work Location: In person
