HomeDeliveryLink is a leading national furniture and appliance delivery service provider. We provide a range of home delivery and final mile logistics solutions for world-class retailers of furniture and appliances. Our fast-growing team is made up of sharp, energetic team members with a "can-do" attitude and a strong work ethic.
We are currently in need of a Delivery Operations Manager to oversee one of our high end furniture home delivery operations in the Chicagoland area. This leader will oversee and recruit our network of independent home delivery contract carriers, partner and interact with our clients, and make sure that each and every delivery customer has an amazing delivery experience. Skills used include computer-based routing system knowledge, Microsoft 365 applications, verifiable customer service excellence, above-average verbal and electronic communication skills, adherence to established processes, and process development ability.
- Required 2 year experience in 3PL or related logistics field.
- Excellent organization and critical thinking skills required
- Strong Oral and Verbal communication skills required
- Ability to positively motivate others in the work environment
- Multi-tasking ability in a fast paced environment
- Ability to produce and execute development plans for several direct reports
- DOT and Federal regulations knowledge
- Experience resolving In-home damage and merchandise claims
- Flexibility of schedule is required. Weekends and early morning shifts are required.
Candidates with last mile logistics experience and a professional network in the Houston contract carrier community are preferred.
HDL is a growing, medium-sized family-owned company that takes pride in our people. We provide motivated team members with unlimited growth opportunities, a competitive benefits package including health and 401k, a liberal time-off policy, and other great benefits. A criminal background check and pre-employment drug screen are required.
HomeDeliveryLink is an EOE and ADA compliant corporation.
Job Type: Full-time
Pay: $80,000.00 - $95,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- You have a reliable means of daily transporation?
- Do you have schedule flexibility to include early mornings and Saturdays?
Education:
- High school or equivalent (Required)
Experience:
- Last Mile Logistics Management: 2 years (Required)
Work Location: In person
