Behavioral Health Technician
About POWER
POWER is a mission-driven nonprofit dedicated to helping women reclaim their lives from addiction. We provide trauma-informed treatment and recovery support services for women with substance use and co-occurring disorders, fostering a safe, supportive environment where women can heal, grow, and build lasting recovery.
Why This Role Matters
The Behavioral Health Technician plays a critical frontline role in supporting women early in their recovery journey. By maintaining a safe, structured, and therapeutic environment, this position helps create the stability and consistency essential for healing and long-term recovery.
What You'll Do
Client SupportSafety
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Monitor client behavior, safety, and well-being throughout the shift
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Conduct regular rounds, bed checks, and wellness observations
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Respond to incidents and crises using calm, trauma-informed approaches
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Maintain a safe, respectful, and structured residential environment
Milieu Management
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Support daily routines including wake-up, meals, groups, and transitions
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Reinforce program expectations, rules, and boundaries consistently
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De-escalate conflicts and redirect behavior with professionalism and care
Client Engagement
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Build supportive, respectful relationships with clients
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Encourage participation in programming and recovery activities
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Model healthy behaviors and support coping skill development
Group Facilitation
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Lead or co-facilitate structured activities such as:
- Client Handbook Learning Group
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Recreational or wellness activities
Medication Line Support
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Assist with coordination of medication line under nursing supervision
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Ensure orderly and timely flow of clients during medication administration
DocumentationCommunication
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Accurately document client interactions, behaviors, and incidents
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Communicate key observations and concerns to clinical and supervisory staff
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Participate in shift handoffs to ensure continuity of care
What You Bring
Required
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High School diploma or equivalent
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2+ years' experience in behavioral health, substance use treatment, or residential care
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Driver's license
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Motor vehicle Insurance
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Act 73, 33 and 34 clearances
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Ability to work flexible hours, including evenings, weekends, overnight shifts, and holidays
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Strong interpersonal, communication, and observation skills
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Ability to remain calm and responsive in high-stress or crisis situations
Preferred
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CPR/First Aid certification
- CRS certification
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Familiarity with trauma-informed care and recovery principles
Compensation, BenefitsPerks
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Compensation is based on experience and qualifications
- Shift differentials apply for evening and night shifts
Benefits include
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Health, dental, and vision insurance with minimal employee contribution
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Paid time off and holidays
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401(k) with employer match
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Professional development and training opportunities
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Why You'll Love Working at POWER
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Enjoy working in lovely, peaceful spaces on our brand-new POWER Campus
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Easy commute with access to public transit and close to Parkway East
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Be part of a diverse, inclusive, and supportive workplace culture
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Free coffee-because every shift deserves a good start
Work ScheduleEnvironment
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24/7 residential treatment environment, onsite
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Day, evening, overnight, weekend, and holiday shifts required
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Some transportation of clients to appointments and meetings.
Work EnvironmentPhysical Requirements
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Active role requiring standing, walking, and engagement throughout the shift
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Ability to safely respond to and manage crisis situations (per training and policy)
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Work involves frequent interaction in a residential treatment setting
Our Commitment to You
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Comprehensive onboarding and training
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Supportive, team-oriented work environment
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Opportunities for professional growth and advancement
Equal Opportunity Employer
POWER is committed to building a diverse and inclusive workforce. We encourage applicants of all backgrounds and experiences to apply.
