DEPARTMENT MANAGER
Are you looking for a job at one of the area’s premier Hardware Stores? We are looking for a team member to join the Area Management Team in our store. The candidate will help manage 2-3 departments in our store. This is in our East Vancouver, WA location. The ideal candidate will have experience in retail management, preferably in a retail setting. In this position, you will be responsible for the overall success of a specific large department along with other departments within the store. Preferably, the successful candidate will have experience in retail sales and supervisory experience in retail management and/or operations experience. Please send your resume in response to this ad. You can also apply via our our web site at WWW.PARKROSEHARDWARE.COM and click on the employment link on the lower right side of the page. You will need to pick the Vancouver Location.
NO PHONE CALLS PLEASE.
Summary
This position is responsible for maintaining a high level of customer service, increasing sales, and merchandise processing for a department or multiple departments within the store. The effective employee will spend their time helping customers, assisting and directing staff members, and processing merchandise to increase departmental performance. In conjunction with store leadership, this position executes the Parkrose Hardware brand by bringing products to customers with knowledgeable assistance as needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
Customer Service
- Ensures customers are provided with the highest levels of customer service
- Demonstrates and coaches to proper sales and service techniques as dictated by company leadership
- Consistently provides customers with accurate information about current specials and promotions
- Listens to customers and provides courteous and knowledgeable assistance to each and every customer
- Effectively share product knowledge and provide direction as necessary
- Walk the sales floor regularly to ensure all customers are being provided with the service they need
- Directs the stocking and back-stocking of their departments.
- Opens and closes store as needed. Along with other supervisory duties.
Sales
- Accountable for increasing sales in their department(s)
- Provides information to other associates to improve sales and increase product knowledge across the store
- Ensures merchandise is sold at company established prices and discrepancies are addressed and resolved promptly
- Knowledgeable of merchandise on the sales floor, back stock levels, and locations of products
- Review department on a regular basis for improvement opportunities and implement strategies to increase sales and overall customer experience
- Identifies potentially profitable items to bring into stock and coordinates with the Purchasing Team to the assess feasibility of offering the items for sale in the store
- Knowledge of local competitive environment
Merchandise Processing
- Ensures department(s) is well stocked and organized for optimum customer experience.
- Execute proper price changes in a timely fashion.
- Identifies and corrects pricing abnormalities with the assistance of the purchasing team.
- Understand and allocate products to premium sales space to maximize profitability and product turns.
- Ensure a smooth flow of products from the back room to the sales floor.
- Provide a pleasant and safe shopping experience.
- Ensure cleanliness and facing standards are met.
- Address asset protection issues as they arise and proactively work to decrease losses.
- Performs other duties as assigned.
Education and Experience
- High School degree or G.E.D. equivalent, plus two (2) years experience in a retail environment.
- Experience in retail department management and/or educational equivalent preferred.
- Must be able to effectively navigate basic computer programs and be proficient with the use of Microsoft Office Products such as Word, Excel, etc.
- Strong math proficiency preferred.
Parkrose Hardware is an equal opportunity employer. Parkrose Hardware is a drug-free workplace. All employees must pass a pre-employment drug screen and background check.
Welcome prospective Parkrose Hardware employee. We consider Parkrose Hardware to be one of the finest hardware stores in the Northwest. We are looking for individuals that possess an up-beat, self-motivated attitude with exceptional customer service skills. Our customers are what make this business a success and we need team members that demonstrate that every day. We offer a competitive salary and complete benefit package for those individuals that can meet the challenge of joining the Parkrose Hardware team.
Paid Time Off:
All employees start accruing Sick time benefits upon their hire date. They can start using these benefits after they have completed 90 days of employment. Sick time is accrued at .0334 hour per every hour worked. 40 hours of Sick time per year can be carried over to the following year. For full time employees Vacation benefits are awarded January 1 for the preceding year. 1 year is pro-rated 40 hours from the year before. 2 full year gets 40 hours of paid Vacation. 3 and 4 full year 80 hours of paid Vacation. 5 full year and beyond 120 hours of paid Vacation.
Paid Holidays:
New Years Day Memorial Day Labor Day
4 of July Thanksgiving Day Christmas Day
All holiday pay will be paid the week of the holiday. Salaried Management may be delayed slightly because of coverage needs. No paid holidays for part time employees.
Sunday Premium Pay:
All hourly (Non-Management staff) are eligible for $1.00 per hour extra for work on Sunday.
401 K Plan:
All eligible staff (30 days of employment, 21 year old) are able to participate in the company sponsored 401-k plan. Parkrose Hardware funds a match. 100% first 3% of wages and 50% next 2%.
Life Insurance and Long Term Disability:
Each eligible employee of Parkrose Hardware is provided with a company provided Life Insurance and AD&D policy of $10,000. This is paid for by Parkrose Hardware. Additional supplemental life insurance is available. Parkrose Hardware also provides company paid long term disability insurance for full time employees. These benefits are not available to part time employees.
Health Insurance:
Each full time employee of Parkrose Hardware is eligible for company provided medical insurance, of which the a percentage of the cost is paid for by ParkroseHardware for full time staff members. Family medical and dental insurance is also available but not funded byParkroseHardware. We also offer HSA (Heath Saving Accounts) for full time employees. *Employees must meet eligibility requirements. No Health care benefits for part time employees.
Employee Purchases:
We offer employees a discount of cost plus 10% on retail and rental rates.
Pay: $21.00 - $23.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
