Job Type: Full-Time
Compensation: $60,000–$75,000 based on experience, plus performance bonuses
Experience: 3+ years of leadership or operations management required
Degree: Bachelor's preferred; not required with strong experience
Benefits
- Retirement plan with match
- Paid Time Off, Vacation, and Holidays
- Complimentary Chiropractic Care
- Employee Discount on Supplements
About Precise Chiropractic Center
Precise Chiropractic Center has been helping patients in the northwest suburbs of Chicago since 2006. Our mission is to help patients avoid unnecessary medications and surgery through exceptional conservative care—delivered in an environment built on education, compassion, teamwork, and continual improvement.
We believe every patient is here on purpose, for a purpose, and with purpose. Every team member we hire should reflect that commitment in every interaction.
As our practice continues to grow, we are looking for an exceptional leader who wants more than just a job—someone who wants to build a long-term career and grow alongside our organization.
Position Overview
This is a rare opportunity to step into a leadership role within a thriving specialty healthcare practice.
During your first several months, you will work alongside our front desk, patient care, and clinical teams to learn how our practice operates from the ground up. We believe the best leaders understand the business before leading it.
As your knowledge and confidence grow, you will gradually take ownership of daily operations, team development, hiring, systems, and practice performance—working directly with ownership to support continued growth.
We believe great leadership begins with service. Our leaders aren't above the work—they understand it, support their teams, and lead by example. That's why every person in a leadership role here starts by learning the business from the ground up.
If you enjoy improving systems, developing people, solving problems, and helping businesses run better, we'd love to meet you.
What You'll Do
In Your First 90 Days — Learn the Practice
- Shadow every major workflow: front desk, scheduling, patient communication, and daily office operations
- Build an understanding of insurance processes, financial workflows, and patient coordination
- Build relationships with every department and team member before stepping into a leadership capacity
Ongoing — Operations & Leadership
- Oversee daily office operations and serve as the go-to resource for the team
- Lead weekly team meetings and daily huddles
- Conduct regular one-on-one meetings with team members
- Train, onboard, and mentor new team members
- Manage recruiting, interviewing, and hiring in partnership with ownership
- Coordinate employee schedules, PTO, and coverage planning
- Hold accountability conversations and conduct performance reviews
- Develop and maintain Standard Operating Procedures (SOPs)
- Monitor KPIs and recommend operational improvements; generate reports using Excel
- Support implementation of new systems and process improvements
- Assist ownership with strategic projects and operational initiatives
What Success Looks Like
Within your first year, you will:
- Become proficient in every major office workflow
- Lead hiring, onboarding, and orientation efforts
- Take full ownership of daily operations
- Develop and implement systems and SOPs that improve operational efficiency
- Coach and develop team members while maintaining a positive, accountable culture
- Allow ownership to focus on strategic growth rather than daily operations
That last point is the measure of success. When ownership can step back from day-to-day operations because this role is handling it—that's the goal.
Who We're Looking For
The right candidate naturally takes initiative, communicates with confidence and professionalism, and leads with empathy while holding others accountable. You are highly organized, adaptable, and dependable—someone who thrives in a fast-paced environment and is energized by continuous improvement.
You don't need to come from healthcare. We will train the right person. What we can't teach is the drive, judgment, and character this role requires.
Preferred Qualifications
- 3+ years of leadership, office management, operations management, or healthcare practice management
- Experience leading teams of 10+ employees
- Experience improving business systems and operational workflows
- Experience hiring, coaching, onboarding, and performance management
- Comfortable managing schedules, staffing, payroll coordination, and day-to-day office operations
- Experience using practice management software, CRM systems, or EMR/EHR software (training provided on our systems)
- Strong understanding of customer service and patient experience
- Experience tracking KPIs, reporting metrics, and using Excel
- Highly organized with exceptional follow-through
- Comfortable learning new technology and AI tools
Why Join Precise Chiropractic Center
This is not a traditional office manager role.
You'll work directly alongside ownership, with real visibility into how a growing healthcare practice operates—and real influence over how it evolves. You'll help build systems, shape culture, and develop people in an environment that takes both patient care and team development seriously.
We've been in business for nearly 20 years and we're still growing. We are building systems that will support the continued growth of our organization, creating opportunities for additional leadership responsibility over time. The person in this role will have the opportunity to grow with us—in responsibility, compensation, and impact—for years to come.
If you're looking for a place where your ideas matter, your leadership is valued, and your career can genuinely advance, we'd love to hear from you.
To apply, submit your resume and a brief note about why this role is the right fit for you.
Pay: $60,000.00 - $75,000.00 per year
Benefits:
- Paid time off
- Retirement plan
Experience:
- operations management, or healthcare office management: 3 years (Required)
Ability to Commute:
- Lake in the Hills, IL 60156 (Required)
Work Location: In person
