The Chick-fil-A Manager has the responsibility for directing the daily operations of a quick service restaurant, ensuring compliance with company standards in all areas of operations, including production, preparation, customer relations, restaurant maintenance, inventory management, team management, recruiting, ensuring the highest quality products and services are delivered to our customers and other duties as required.
Roles and Responsibilities
- Serve as subject matter expert for operations
- Model hospitality with all who come in contact with our restaurant
- Communicate effectively, share ideas, and take a positive approach to all situations
- Attend and actively participate in developmental meetings
- Manage and facilitate daily operations of the restaurant
- Think critically to resolve issues as they happen in real-time; think proactively to spot potential issues before they arise
- Lead by example on holding all Team Members to policy standard, ex. Timeliness, grooming, cell phones, uniforms, etc. Partner with Training and Personnel Director as needed.
- Teach, train, and coach all hold all Team Members to policy standards, as listed above
- Partner with director to set team goals, share the score visually, and celebrate the wins
- Partner with Operations Director as needed to provide additional training for team members
- Check behind shift leaders to ensure purposeful setups to put people in the right spots (effective game plans)
- Perform weekly assessments and provide feedback regarding current Team Member behavior
- Partner with Personnel Director to conduct annual review process of Direct Reports
- Train, Teach, and Coach the Team Leader Direct Reports and Team Member indirects as necessary to ensure excellent quality and production standards are delivered
Requirements
- Must have previous management experience
- Excellent communication skill
Harvest Table Culinary Group is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer – Minority/Female/Disability/Veteran
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Referral program
- Tuition reimbursement
- Vision insurance
Physical Setting:
- Quick service & fast food restaurant
Schedule:
