Job Title: Bartender
FLSA Classification: Non-Exempt Hourly Tip Eligible
Reports to: Restaurant General Manager
Job Summary: The Bartender is responsible for preparing and serving beverages to customers, ensuring a high level of customer satisfaction, and maintaining a clean and organized bar area. This role requires a thorough knowledge of mixology, excellent customer service skills, and the ability to perform in a fast-paced environment.
Essential Functions:
Customer Service:
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Greet customers warmly and provide a welcoming atmosphere.
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Take beverage orders from customers and servers.
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Provide recommendations and answer questions about the menu and beverages.
Drink Preparation:
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Mix and serve alcoholic and non-alcoholic beverages according to established recipes and standards.
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Create new and innovative cocktails to enhance the bar menu.
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Ensure proper portion control and presentation of beverages.
Bar Maintenance:
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Maintain a clean and organized bar area, including bar tops, sinks, glasses, and equipment.
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Follow all health and safety regulations regarding food and beverage handling.
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Restock and replenish bar inventory and supplies.
Cash Handling:
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Process transactions accurately using the POS system.
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Handle cash, credit card transactions, and customer tabs efficiently.
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Ensure accurate cash handling and reconciliation of the cash drawer.
Team Collaboration:
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Work closely with servers and kitchen staff to ensure smooth operations.
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Assist in training new bar staff as needed.
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Communicate effectively with team members to ensure high-quality service.
Compliance and Safety:
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Verify the identification and age of customers to ensure compliance with legal drinking age requirements.
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Monitor customer behavior and consumption to prevent over-serving and ensure a safe environment.
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Handle difficult situations with tact and professionalism, including dealing with intoxicated patrons.
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Adhere to Responsible Beverage Service (RBS) guidelines and ensure all staff follow these protocols.
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Complete and maintain RBS certification as required by state law.
Qualifications:
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Proven experience as a bartender in a high-volume setting.
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Extensive knowledge of mixology, beverage recipes, and ingredients.
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Excellent customer service and communication skills.
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Ability to work in a fast-paced environment and handle high-pressure situations.
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Strong attention to detail and organizational skills.
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Ability to stand for extended periods and lift up to 25 pounds.
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Must be at least 21 years of age and possess a valid Responsible Beverage Service (RBS) certification (if required by state law).
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Ability to obtain a Food Handlers card
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RBS card
Preferred Qualifications:
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Experience with creating and promoting signature cocktails.
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Familiarity with bar equipment and tools, including POS systems.
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Basic math skills for cash handling and inventory management.
Work Environment:
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High-energy, dynamic bar setting with loud music and large crowds.
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Fast-paced atmosphere requiring quick thinking and adaptability.
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Interaction with a diverse clientele in a lively and vibrant environment..
