Position Title: Bus Driver
Type: Full-Time / Part-Time, Non-Exempt
Position Summary:
This position will ensure each guest is greeted warmly, provided a safe and enjoyable bus experience, and offers proactive information via a script about our Dairy & Pig Farm Adventures. This will be done by offering interesting facts as well as answering any questions our guests may have.
Duties and Responsibilities:
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Proactively greets guests, groups of people, and schools within earshot with a warm welcome.
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Fully explain what guests of the Dairy/Pig Adventure will experience during their bus tour utilizing script.
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Guide guests on what activities to do after their bus tour experience utilizing script.
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Ensure buses are clean, functional, and safe.
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Ensure that the HUDS and other barn exhibits are running properly.
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Obtain and share accurate dairy/pig knowledge with guests and co-workers.
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Solve problems as they occur.
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Work in a fast-paced environment, being engaged, present and attentive to all guests.
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Professionally, politely, and positively communicate to guests and co-workers.
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Manage time effectively and adapt quickly to changing priorities.
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Follow written and verbal instructions from company standard operating procedures and/or management.
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Command attention and take the lead with group leaders and teachers.
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Stay organized in manner, with materials, and company property.
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Stay in constant communication with other departments, informing them of guests’ activities and their requests.
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Multitask and anticipate the needs of guests.
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Communicate departmental improvement ideas or safety concerns to management.
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Communicate effectively with Legacy Farms when issues arise.
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Comfortable working with all ages and demographics.
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Any other duties in addition to these in the normal course of the organization’s operation.
Job Requirements:
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Commercial Driver’s License (CDL), Class B or higher.
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Any and all endorsements/requirements required for safe, legal operation of tour busses. (i.e. Passenger & Current DOT Physical)
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Minimum 2 years experience in driving commercial vehicles.
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Minimum 2 years in a customer service type position.
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Able to perform pre-trip inspection on buses and record.
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Superior listening and communication skills, including public speaking.
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Demonstrated integrity and ethical standards.
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Moderate technical expertise.
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Ability to gain knowledge of company products and farm procedures.
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Problem solving abilities.
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Comfortable with a fast-paced environment.
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Professional, outgoing, and polite demeanor and appearance.
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Able to handle a moderate activity level and maneuver quickly.
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Manages time effectively and adapts quickly to changing priorities.
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Team player who works productively with a wide range of people.
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Able to think and work independently with some directions.
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Capable of following written instructions and documented procedures.
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Good organizational skills and flexible availability.
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Weekend work is required.
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Follow SOPs in department you are assigned to that day.