Core 3 is seeking an experienced and customer-focused Maintenance Technician to support the day-to-day maintenance operations of our managed properties. Our mission is to simplify the real estate experience by delivering comprehensive property management and maintenance solutions. This role plays a key part in ensuring our properties are safe, well-maintained, and operating efficiently while providing exceptional service to residents and property owners.
This position is not a groundskeeping, porter, or janitorial role. The ideal candidate will have hands-on residential maintenance experience and the ability to independently diagnose, troubleshoot, and complete repairs in occupied homes and apartment communities.
At our companies, we are guided by our Core Values:
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Lead by Example
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Be Consistent
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Hungry
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Better Together
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Client Focused
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Have Fun
The ideal candidate will embody these values and uphold the principles that make our companies exceptional places to work.
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Complete assigned maintenance work orders generated from resident requests.
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Diagnose, troubleshoot, and repair maintenance issues in occupied homes and apartment communities.
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Perform residential plumbing repairs including toilets, flappers, fill valves, faucets, garbage disposals, drain clogs, and shut-off valves.
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Troubleshoot and repair basic electrical issues including outlets, switches, GFCIs, breakers, light fixtures, and ceiling fans.
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Complete drywall, painting, carpentry, hardware, lock, and door repairs.
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Perform appliance troubleshooting and repairs.
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Conduct preventative maintenance inspections and identify potential issues before they become larger problems.
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Ensure all make-ready repairs and services are completed on schedule.
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Communicate professionally and respectfully with residents regarding maintenance concerns and work order status.
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Schedule appointments with residents as needed and provide updates throughout the repair process.
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Follow up with residents to ensure maintenance concerns have been resolved satisfactorily.
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Accurately document completed work orders, notes, and materials used electronically via phone.
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Maintain company vehicle, tools, and equipment in a clean and professional manner.
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Follow all company safety procedures, maintenance policies, and Fair Housing requirements.
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Participate in an after-hours on-call rotation.
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Respond to emergency maintenance situations as needed.
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Minimum of 2 years of hands-on residential maintenance experience.
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Ability to independently diagnose and troubleshoot common residential maintenance issues.
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Experience performing plumbing, electrical, appliance, drywall, painting, and general maintenance repairs.
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Experience working inside occupied homes, apartments, or residential properties.
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Strong customer service and communication skills.
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Ability to interact professionally with residents, vendors, coworkers, and property owners.
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Understanding of the importance of Fair Housing compliance and treating all residents consistently and respectfully.
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Ability to use smartphones, tablets, and mobile maintenance software.
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Valid driver's license and acceptable driving record.
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Ability to lift, carry, push, and pull up to 50 pounds and perform physical work throughout the day.
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Property management maintenance experience.
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HVAC certification or HVAC service experience.
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Appliance repair experience.
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Trade school education or technical certifications.
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Repairs are completed correctly the first time.
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Residents receive professional, respectful service.
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Work orders are completed accurately and on time.
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Maintenance issues are diagnosed efficiently and resolved with minimal supervision.
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Company standards, safety procedures, and Fair Housing requirements are consistently followed.
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Company vehicle provided
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Cell phone reimbursement
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Health insurance
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Dental insurance
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Vision insurance
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Life insurance
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Paid time off
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Additional compensation for after-hours emergency calls
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Full-time
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8-hour shift
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On-call rotation
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Driver's License (Required)
