Property: Hotel Nyack
Reports to: General Manager
Focus Areas: Group, Corporate, Social, Weddings & Events
The Role
The Sales Manager is responsible for driving top-line revenue growth at Hotel Nyack through proactive outreach, relationship development, and the conversion of group, corporate, and social business. This role is both a hunter and a relationship builder — equally comfortable prospecting new accounts and managing existing clients through the full sales cycle, from inquiry to contract to a seamless handoff to operations.
Responsibilities
Sales & Business Development
- Proactively solicit new group, corporate, and social business through outbound calls, site visits, networking, and community engagement.
- Respond to inbound RFPs and inquiries in a timely, compelling manner; conduct property tours and present tailored proposals.
- Develop and manage a portfolio of key accounts across corporate, association, social, and wedding segments.
- Achieve and exceed monthly and annual revenue goals for room nights, F&B, and event space.
- Represent Hotel Nyack at local business events, trade shows, and industry organizations to build brand presence and pipeline.
Event & Group Management
- Partner closely with the Director of Operations and F&B Manager to ensure seamless execution of contracted events.
- Prepare and manage contracts, Banquet Event Orders (BEOs), and group resumes with accuracy and attention to detail.
- Conduct pre-event and post-event meetings with clients to ensure satisfaction and encourage repeat business.
- Collaborate with Front Office on group room blocks, cut-off dates, and rooming lists.
Reporting & Strategy
- Maintain up-to-date account and activity records in the hotel's CRM/sales system.
- Provide weekly sales reports and pipeline updates to the General Manager.
- Monitor competitive set, market trends, and local demand generators to inform pricing and strategy recommendations.
Requirements
- 2+ years of hotel sales experience with a proven track record of meeting or exceeding revenue targets.
- Strong knowledge of the group, corporate, and social/wedding sales segments.
- Excellent written and verbal communication skills; polished and professional in client-facing settings.
- Highly organized with strong follow-through and the ability to manage multiple accounts simultaneously.
- Experience with hotel CRM/sales systems (Delphi, Salesforce, or similar) preferred.
- Established relationships in the Hudson Valley/Rockland County market a strong plus.
- Degree in Hospitality, Business, or Marketing preferred; equivalent experience considered.
At Palette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health benefits, extensive training and development programs, promotion within the organization, and a positive team-based culture where people make the difference.
Palette Hotels is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws.
Pay: $65,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
