JOB We are the
Metropolitan Council, the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services. More information about us on our website.
We are committed to supporting a diverse workforce that reflects the communities we serve.
Metro Transit is one of the country's largest transit systems, employs more than 3,000 people, and provides an integrated network of buses, light rail and commuter trains, as well as resources for those who carpool, vanpool, walk, or bike in the Twin Cities. How your work would contribute to our organization and the Twin Cities region:The
Assistant Manager of Street Operations is responsible for supervising the daily activities and overall performance of District Supervisors within District Street ensuring timely and safe delivery of bus transit services within the region.
This posting will be used to create an eligible list for eight (8) months. EXAMPLE OF DUTIES
- Provide daily direction and counsel to District Supervisors; assign tasks and projects
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Participate in establishing rules, standards, guidelines, and policies governing quality and quantity of work
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Recruit, select, develop, counsel, discipline, and evaluate performance of employees
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Monitor District Supervisors use of daily supervisor log (DSL), operating condition reports (OCR), Transit Master reports, and manage on time performance
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Meet and negotiate with outside agencies as well as Metro Transit departments to plan long term projects, events, and service disruptions
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Assist in organizing high profile special events, including the Minnesota State Fair, parades, etc.
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Assist in organizing and operational planning support for present and future Bus Rapid Transit lines
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Provide oversight of detour and passenger service information notices
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Analyze, assign, monitor resolution of, and respond to customer service complaints
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Partner with internal departments, Service Development, and Engineering & Facilities to develop and implement service changes, sector studies, and transit center designs
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Coordinate scheduling of District Supervisors to maintain appropriate levels of coverage for bus transit services and substitutes for District Supervisors as needed
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Represent the Street Operations department at service committee meetings and external public meetings
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Accept both internal and external requests for service
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Evaluate and create work orders for unscheduled bus service
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Assist in planning department goals and objectives
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Write routine reports, read and comment on engineering plans, and maintain proper correspondence
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Act on behalf of the manager in their absence
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Maintain and update Equipment inventory (Laptops, Radios, phones, Vans)
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Work on other duties as assigned
SUPPLEMENTAL INFORMATION
Union/Grade: Transit Managers and Supervisors (TMSA)/Grade H
FLSA Status: Exempt
Safety Sensitive: Yes, subject to random Non- DOT drug tests.
What your work environment would be: Position works in an office environment. Some travel to other facilities is required. Up to one third of the time this position works near moving parts or equipment, exposed to fumes or airborne particles, outdoor weather conditions, and moderate noise.
What steps the recruitment process involves:-
We review your minimum qualifications.
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We review work record evaluations for ATU employees.
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We rate your education and experience.
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We conduct a structured panel interview.
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We conduct a selection interview.
Once you have successfully completed the steps above, then:
If you are new to the Metropolitan Council, you must pass a pre-employment physical, drug test and a background check, which verifies education and employment, covers driving record (if applicable to the job) and any criminal record. If you have a criminal conviction, you do not automatically fail. The Metropolitan Council considers felony, gross misdemeanor and misdemeanor convictions on a case-by-case basis, based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation.
If you are already an employee of the Metropolitan Council, you must pass a transfer physical, criminal background check if the job you're applying for is safety sensitive, is a supervisory or management job, is in the Finance, Information Services or Human Resources departments, or has access to financial records, files/databases, cash, vouchers or transit fare cards.
IMPORTANT: If you make a false statement or withhold information, you may be barred from job consideration.
The Metropolitan Council is an Equal Opportunity, Affirmative Action, and veteran-friendly employer. The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color, members of the LGBTQ community, individuals with disabilities, women, and veterans to apply. If you have a disability that requires accommodation during the selection process, please email [email protected].