Real People Solutions is on the grow, and we're looking for a motivated Customer Relations Associate to act as LeafGuard's go-to representative out in the community. You'll spend your days meeting customers, building real relationships, and feeding qualified leads to our sales team. When you do this well, every customer conversation that follows starts on a foundation of familiarity, confidence, and trust.
In this role, you'll help residents understand what LeafGuard's gutter protection can do for their homes, all while listening closely to the maintenance challenges each one is dealing with. That mix of authentic community presence and a consultative, needs-first style is what keeps customer relationships strong and keeps LeafGuard known as a home improvement name people trust.
Your Core Responsibilities as Customer Relations Associate
- Connect with customers about their maintenance concerns and introduce them to LeafGuard's solutions
- Lay out the benefits of LeafGuard products in clear, customer-friendly terms
- Ask smart, thoughtful questions to uncover needs and surface qualified sales opportunities
- Partner with the sales team to set up consultations and follow up with prospects on time
- Bring LeafGuard's value to life with real customer success stories and examples
- Keep tabs on your outreach activity and feed back what you're learning to improve lead quality and results
- Show up as a professional face for LeafGuard at community events, local initiatives, and every customer touchpoint
What You'll Bring as a Customer Relations Associate
- Some background in customer outreach, customer service, or sales is a bonus, though not a must
- Sharp communication and interpersonal skills, plus a natural ability to build rapport fast
- The organization to handle several conversations, events, and follow-ups at once
- A genuine interest in learning about home improvement, gutter protection systems, and what homeowners need
- A positive, self-starting, customer-focused mindset
Why Join Real People Solutions
You'll get real training, hands-on mentorship, and the backing to step into this role with confidence, along with a clear path forward as you grow with us.
Pay: $45,000.00 - $55,000.00 per year
Benefits:
- Employee assistance program
- Employee discount
- Professional development assistance
- Referral program
Work Location: In person
