Community Health Alliance is looking for full-time Community Health Worker. Join our talented Population Health Department that focuses on serving the community and helping those in need by creating healthy outcomes for patients of every income.
We operate six convenient locations throughout Reno and Sparks, providing comprehensive, top-quality medical services, dental and pediatric care, behavioral health, low-cost pharmacies, nourishing food pantries, and more.
Community Health Workers (CHWs) are certified, trained public health professionals who enhance healthcare delivery through integrated and coordinated services across the continuum of care. Under the supervision of a medical provider and within a collaborative care model, CHWs at CHA are committed to improving patient outcomes related to social determinants of health, increasing access to community resources, and supporting patients in managing and preventing chronic conditions.
Required Knowledge, Skills, and Abilities (KSAs)
General understanding of CHA services and programs
Strong collaboration skills with strategic partners
Ability to present CHA programs and health information to diverse audiences
Professionalism and empathy when interacting with the public
Accuracy in survey data collection and recordkeeping
Knowledge of local community resources
Proficiency in Microsoft Office, EMRs, email, and databases
Competency in using standard office equipment (fax, printer, phone, etc.)
Meticulous attention to detail and organizational skills
Adherence to HIPAA and confidentiality standards
Strong verbal and written communication skills
Problem-solving abilities and sound judgment
Commitment to teamwork, positivity, and inclusive communication
Cultural competence and ability to interact with diverse populations
Proficiency in telephone and face-to-face conversation
Ability to view and interpret digital data and reports
Education and Experience
Minimum of 2 years of healthcare or community-based experience required
Must be able to read, write and speak Spanish fluently
Must have a valid Community Health Worker certificate recognized by the state of Nevada or obtain the certificate within 3 months of hire
Experience with electronic medical records (EMRs), preferred
Physical Requirements, Office and Clinical Environment Requirements
Ability to travel between clinics and community sites
Mobility in clinical and office environments
Occasional lifting of materials (up to 25 lbs.)
Clear verbal communication for in-person and phone-based interactions
Visual ability to read printed and digital information
Manual dexterity for data entry, paperwork, and handling office tools
Work occurs in clinical, office, and community settings (e.g., outreach events, patient homes)
Regular use of computers, telephones, EMRs, and related systems
May require flexible scheduling, including evenings
At Community Health Alliance, we are committed to supporting our employees both personally and professionally by offering a comprehensive and competitive benefits package.
Our team members enjoy benefits that include:
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Competitive wage
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100% employer-paid medical insurance for employees and 90% employer-paid dental and vision coverage, effective the first of the month following date of hire.
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Paid Time Off:
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PTO 15 days/year and increased after one years of service: pro-rated based on FTE status
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8 paid holidays per year
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CHA provides a $10,000 Accidental Death & Dismemberment policy for each benefit-eligible employee at no cost to the employee.
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Life insurance coverage
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Health Savings Account (HSA) available with the PPO medical plan
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Retirement benefits, including a 403(b) employee voluntary retirement savings plan and a 401(a) employer-funded retirement contribution plan after 12-mo of service
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Bereavement leave
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Employee Assistance Program (EAP) providing confidential counseling and support resources
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On-the-job training and ongoing learning opportunities
- Career advancement opportunities within the organization
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Employee referral program with referral incentives
We are proud to invest in our employees by providing meaningful benefits, professional development opportunities, and a workplace dedicated to helping you build a rewarding career while making a difference in the communities we serve.
