National Program Manager (Remote - TN/GA)
The preferred locations for this remote position are Knoxville, Chattanooga, Nashville, or Atlanta. In this role, you will serve as the primary point of contact for client relationship management, with a focus on client retention, contract negotiation, implementation, business consolidation, product and service sales, and financial oversight, including budgets, billing, payments, and profitability. Additional responsibilities include business planning and reviews, building relationships with key decision-makers across multiple regions, supporting staff development, ensuring business continuity, and escalating operational issues as needed.
As a Program Manager, you will
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Develop an all-inclusive travel program with your client
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Implement a Business Plan to establish, achieve and measure the business objectives of the travel program
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Establish and maintain relationships with key customer decision-makers
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Explore opportunities to expand client servicing relationships through coordination of sales effort, pricing, and implementation
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Work closely with our Implementation Specialist during onboarding of new business to ensure customer expectations are met
About you
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Prior travel management company or related business travel account experience desired
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Account management experience required
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Extensive business travel industry experience
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Solid Regional or Global Program Management experience
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Experience in implementing and managing large market/global clients preferred
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Ability to travel when needed
About us
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WTS is a wholly owned subsidiary of BCD Travel, a market leader in travel management. We specialize in finding travel solutions for companies in the mid-market. We give travelers innovative tools that keep them safe and productive and help them make good choices on the road. WTS partners with travel and procurement leaders to simplify the complexities of business travel, drive savings and satisfaction, and move organizations toward their goals. In short, we help our clients travel smart and achieve more!
You’ll be offered
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Flexible working hours and work-from-home or remote opportunities
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Opportunities to grow your skillset and career
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Generous vacation days so you can rest and recharge
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A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
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Travel industry professional perks and discounts
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An inclusive work environment where diversity is celebrated
At WTS we value you, our culture and success are defined by you. We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of National Account Manager is between $60,000 and $90,000. The actual pay depends on your skills, qualifications, experience, and geographical location.
Ready to join the journey? Apply now!
We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.