Job Summary
We are seeking a highly motivated and technically skilled Low-Voltage Service Technician to join our dynamic team. In this role, you will be responsible for installing, maintaining, troubleshooting, and repairing a wide range of low-voltage systems, including telecommunications, networking, security, and audiovisual systems. Your expertise will ensure seamless communication and operational efficiency for our clients. This position offers an exciting opportunity to work with cutting-edge technology in a fast-paced environment where your technical proficiency and customer service skills will shine. The ideal candidate is energetic, detail-oriented, and passionate about delivering top-tier service.
Duties
- Install, configure, and troubleshoot low-voltage systems such as CCTV, fiber optic networks, structured cabling, Ethernet, VoIP telephony, Cisco routers, Juniper equipment, and radio frequency (RF) testing devices.
- Perform fiber splicing and fiber optic systems installation to ensure high-quality data transmission.
- Read and interpret schematics, technical diagrams, and network wiring plans to accurately execute installations and repairs.
- Conduct diagnostics using specialized tools like ohmmeters, telecommunications testing equipment, and diagnostic software to identify issues quickly.
- Terminate cables including Cat5, Cat6, and other structured cabling types; ensure proper cable management and adherence to industry standards.
- Troubleshoot equipment failures in telecommunication systems and perform necessary repairs or replacements with precision.
- Assist in network installation projects involving computer hardware setup, network wiring, equipment repair, and system upgrades.
- Provide exceptional customer service by explaining technical issues clearly and ensuring client satisfaction throughout all phases of service delivery.
- Maintain detailed documentation of work performed, including service reports and system configurations for future reference.
Experience
- Proven experience working as a Low-Voltage Service Technician or in a similar field service role within telecommunications or networking industries.
- Strong knowledge of low-voltage electrical wiring systems including AC/DC electrical systems and structured cabling installation.
- Hands-on experience with fiber splicing, fiber optic systems installation, and telecommunication testing equipment.
- Familiarity with computer networking concepts such as LAN/WAN configurations, Ethernet protocols, Cisco routers, Juniper devices, VoIP technology, and network wiring standards.
- Ability to read schematics and technical diagrams accurately; experience with communication system installation is highly preferred.
- Skilled in using hand tools, power tools, diagnostic tools like ohmmeters or network analyzers for troubleshooting purposes.
- Excellent customer service skills with the ability to communicate complex technical information clearly to clients of varying technical backgrounds.
Join us to become part of a forward-thinking team dedicated to delivering innovative low-voltage solutions that power the future!
Pay: $19.00 - $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- On-the-job training
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Low voltage: 1 year (Required)
Willingness to travel:
Work Location: In person