Essential Duties and Responsibilities:
- Work with borrowers to cure default
- Explore all pertinent workout options from reinstatement through liquidation
- Monitor delinquency and ensure required notices are sent
- Refer and track progress of the loan through foreclosure process
- Perform related duties as assigned by supervisor
- Maintain compliance with all company policies and procedures
Education and/or Work Experience Requirements:
- Extensive and current knowledge and experience in Loss Mitigation
- Extensive and current knowledge and experience in both agency and private investor default guidelines
- Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
- Strong understanding of bankruptcy law and processes.
- Excellent communication and negotiation skills.
- Proficient in using collection software and databases including Pacer.
- Detail-oriented with strong analytical and problem-solving abilities.
- Ability to manage multiple cases and prioritize tasks effectively.
- Strong organizational skills and attention to detail.
- Proficient in Microsoft Office Suite and collection management software.
- Empathy and patience in dealing with distressed individuals.
- Bilingual (English/Spanish) highly preferred
Job Type: Full-time
Pay: $26.00 - $29.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- How many years of experience do you have in the Mortgage industry?
- How many years of Loan Servicing Loss Mitigation experience do you have?
Work Location: In person
