Insurance Customer Service RepresentativeJD Insurance & Financial Group, Inc.
Join a Team That Protects What Matters Most
Are you passionate about helping people, solving problems, and delivering exceptional customer experiences? Do you thrive in a fast-paced environment where every interaction makes a difference?
JD Insurance & Financial Group, Inc. is looking for a friendly, professional, and detail-oriented Insurance Customer Service Representative to join our growing team. This is an exciting opportunity for someone who enjoys building relationships, assisting clients, and contributing to a company dedicated to protecting families, individuals, and businesses through personalized insurance solutions.
Why Join JD Insurance & Financial Group, Inc.?
At JD Insurance & Financial Group, we believe outstanding customer service is the foundation of our success. Our team members are valued, supported, and given opportunities to grow professionally while making a meaningful impact on our clients' lives.
What We Offer:
- Competitive pay
- Performance-based bonuses and incentives
- Paid training and ongoing development
- Career advancement opportunities
- Supportive and collaborative team environment
- Opportunity to learn and grow within the insurance and financial services industry
- A positive workplace culture that values professionalism, integrity, and teamwork
What You'll Do:
- Provide exceptional service to new and existing clients via phone, email, and in-person interactions
- Assist customers with policy questions, coverage information, billing inquiries, and account updates
- Process policy changes, endorsements, renewals, and documentation accurately and efficiently
- Resolve customer concerns with professionalism and empathy
- Maintain detailed and accurate customer records
- Support insurance agents with administrative and client service tasks
- Conduct policy reviews and identify opportunities to better serve client needs
- Follow up with customers to ensure satisfaction and retention
- Contribute to a positive customer experience that builds long-term loyalty
What We're Looking For:
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Customer-focused mindset with a passion for helping others
- Ability to multitask and stay organized in a fast-paced environment
- Professional and positive attitude
- Proficiency with computers and office software
- Previous customer service experience required
- Insurance experience or licensing is a plus but not required
- High school diploma or equivalent required
Ideal Candidates:
- Customer Service Representatives
- Insurance Agency Support Staff
- Financial Service Representatives
- Individuals looking to build a long-term career in insurance and financial services
Compensation:
$35,000 - $65,000+ annually
Compensation may include base pay, performance bonuses, and advancement opportunities based on experience and performance.
Build a Career With Purpose
At JD Insurance & Financial Group, Inc., you're more than an employee—you’re an essential part of helping clients protect their families, assets, and futures. If you're looking for a rewarding career with a company that values exceptional service and professional growth, we encourage you to apply today.
Join our team and help make a difference, one client at a time.
This position requires a full background check performed by the State of Florida who issues the required state licensing. Any criminal history such as felonies, misdemeanors, etc is not acceptable.
DOES THIS SOUND LIKE YOU MIGHT BE A FIT? Are you committed to providing top notch customer service, and to becoming one of the industry's top Customer Service Representatives?
Do you belong in a top producing, high energy, fun atmosphere company?
If so CAREFULLY FOLLOW THESE INSTRUCTIONS...
1. Go to http://www.jdifg.com/candidateapp/
2. Complete the Candidate Application.
3. Check your email and follow the directions provided to complete the application process and schedule an interview.
Your Application as a candidate will not be considered unless you follow the simple steps provided.
Interviews are underway NOW, and we are seeking only the best candidates, so respond immediately!
This is a great opportunity for you to Grow, Learn, and Excel in the Insurance Business.
We look forward to hearing from you soon!
Job Type: Full-time
Pay: From $35,000.00 per year
Benefits:
- Health insurance
- On-the-job training
- Paid time off
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 2 years (Required)
Ability to Commute:
- Sanford, FL 32771 (Required)
Ability to Relocate:
- Sanford, FL 32771: Relocate before starting work (Required)
Work Location: In person
