Learning Tree’s Sales Associates are the heart of our business, who work as a team to ensure the sales floor runs smoothly.Responsibilities include
- Greet customers as they come in and determine what they're looking for.
- Help customers find just the right toys, gifts, and books.
- Learn about our products and
- Handle tasks to ensure our store operations run smoothly.
- Opportunities to get involved with projects, such as planning our seasonal promotions, coordinating events, or designing window displays.
What you'll do
Customer Care
- Greet every customer. Develop and maintain relationships with our regulars.
- Listen to customer needs — the gift idea, the recipient, the budget, the occasion.
- Ensure that all customers leave happy and eager to return.
- Wrap gifts — we offer this service free of charge.
- Go above and beyond customer expectations.
Store Operations
- Restock merchandise.
- Display new products.
- Clean and organize the store.
- Receive, check, and price products.
Be part of the team
- Act in coordination with managers, the warehouse operations team, and other sales associates.
- Pitch in with the small things that keep the store running smoothly: straighten merchandise on the shelves, vacuum the rug, wipe fingerprints off the front door, etc.
- Contribute to the daily store report and operations log.
- Share with the team and the buyer what you're hearing from customers about what's selling, what isn't, and any requests.
- Attend monthly staff meetings.
Scheduling and Availability
- Hours: flexible.
- Full-time and part-time positions are available.
- Some evening and weekend shifts are required every month, especially in late November and December.
What you bring
- Positive manner and interest in helping customers.
- A willingness to learn about our merchandise.
- Comfort standing or walking for most of a shift, and lifting up to 30 lbs.
- Availability to work some evenings and weekends, especially during peak periods.
Nice to have
- Previous retail or customer-service experience.
- Familiarity with toys, books, or games.
- Background in education, child development, childcare, or working with families.
Work Location: In person
