COMMUNITY AND LEASING MANAGER – WARE STREET WORKSPACES
Location: Medford, MA
ABOUT US
Ware Street Workspaces is redefining industrial workspace by combining co-working with flexible warehouse spaces designed for small businesses, makers, e-commerce brands, non-profits, tech startups, and light manufacturers. We are where co-working amenities meet warehousing functionality.
As we grow our footprint across the Greater Boston area, we're looking for a proactive, community-driven individual to join our team and help make our new location in Medford a vibrant, efficient, and welcoming place to do business.
You can check us out here: www.warestreetworks.com
THE ROLE
As a Location and Community Manager, you'll be the face of our newest Ware Street location in Medford, MA — balancing hospitality, operations, member experience, and sales. This is a hands-on role where you'll work closely with our management team and local vendors to ensure our space is running smoothly and buzzing with community and opportunity.
This role has a base salary plus a bonus & commission structure.
RESPONSIBILITIES
Membership & Sales
- Manage the location's new member sales cycle within a defined set of standard parameters, from fielding initial inquiries, to booking tours, through signed agreement and renewals.
- Identify upselling opportunities and drive internal referrals.
Community & Member Experience
- Build relationships with current members, monitor member behavior, and boost satisfaction and retention.
- Host monthly events to strengthen the local community.
- Cultivate a collaborative, upbeat environment in line with our brand values, and connect members with one another and with regional partners.
- Represent Ware Street in the broader Boston small business and startup ecosystem.
Operational Oversight
- Ensure the space is clean, functional, and up to Ware Street standards.
- Coordinate with property management and vendors to resolve maintenance issues.
- Track key metrics (occupancy, churn, revenue) and update data across various software platforms within a defined set of parameters.
WHAT WE'RE LOOKING FOR
- At least 3 years' experience in coworking or self-storage management, hotel or hospitality management, leasing or sales, community management, or a related field.
- Energetic, approachable, and highly organized.
- Self-starter comfortable taking initiative and wearing multiple hats.
- Familiarity with basic operations tasks (billing systems, CRM, vendor coordination).
- Proficiency in data entry and office software; experience in OfficeRnD, HubSpot, or QuickBooks a plus.
HOW TO APPLY
If you're excited to be part of a growing company that blends logistics, flexibility, and community — let's talk. Please send us:
- Your resume
- Short introduction letter
DETAILS
Location: On-site, Medford, MA
Job Type: Full-Time (40 hours a week)
Pay: $55,000.00 – $80,000.00 per year depending on bonus & commissions
Benefits:
- Health insurance
- Paid time off
- Early hire with significant growth opportunities
Pay: $55,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- Health insurance
- Referral program
- Retirement plan
Work Location: In person
