HQ Aero is currently recruiting for an IT ACCOUNT SUPPORT TECHNICIAN in Tucson AZ.
Responsibilities:
IT Account Support Technician will be required to perform the following tasks:
· Gather data to assess the needs of the customer.
· Perform password management administration.
· Resolve incorrect settings.
· Assist users in setting up new accounts.
· Train users to use basic systems like MFA and SSO.
Qualifications, Experience & Requirements:
· 1-2 years of experience
· Experience with operating systems (e.g, Windows) and their configurations.
· Knowledge of computer networks, including LAN, WAN, VPN, and TCP/IP.
· Knowledge of Active Directory.
· Knowledge of Microsoft365 Administration.
· Analytical and problem-solving skills to identify and resolve technical issues.
· Attention to detail and ability to follow standard operating procedures.
· Communication and “customer service” (ability to walk coworkers through solutions to their issues, email etiquette).
· Basic mechanical skills (e.g. skills with tools as screw drivers, etc.)
Job Type:
· TEMP: 30 days
· Start date: Monday, September 14, 2026
· Schedule: Monday thru Thursday | 12pm to 10pm
· Salary Wage: DOE
Certifications (not mandatory but useful and considered an important asset):
· CompTIA A+ Technician
· CompTIA Network+
· Cisco Certified Network Associate (CCNA)
· Microsoft Certified Solutions Expert (M CSE)
· Certified Information Systems Auditor (CISA)
· Certified Information Systems Security Professional (CISSP)
Essential Job Functions:
· High school diploma or general education degree (GED) required
· Criminal Background Check & Compliant to FAA Drug and Alcohol screening checks are mandatory
· Physical Demands: The employee must occasionally lift and/or move up to 50 pounds. Position requires frequent walking, standing and/or climbing.
DISCLAIMER
This job description indicates the general nature and level of work expected by the successful applicant. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities of the successful applicant. The successful applicant may be asked to perform other duties as required.
Pay: $23.00 - $25.00 per hour
Education:
- High school or equivalent (Preferred)
Work Location: In person
